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When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has … View moreWhen you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
When Aucklander Sheraz Harris' parents died in South Africa she didn't have the initial opportunity …
Our road trip is happening soon! We're hitting the road in the lead-up to our 10th celebration of Neighbours Day (March 22 - 31 2019: Celebrating 10 years with 10 days of celebrations) and are on the hunt for organisations, places and people who would like to host us along the way, chat about … View moreOur road trip is happening soon! We're hitting the road in the lead-up to our 10th celebration of Neighbours Day (March 22 - 31 2019: Celebrating 10 years with 10 days of celebrations) and are on the hunt for organisations, places and people who would like to host us along the way, chat about the work they’re doing, or help us run workshops.
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Hi neighbours,
Is the solution to Auckland's traffic problem in our pockets? Our National Correspondent has been investigating how the movements of your smartphone are being tracked, collected and sold to government agencies. To read more about this, click here.
The location data Google and … View moreHi neighbours,
Is the solution to Auckland's traffic problem in our pockets? Our National Correspondent has been investigating how the movements of your smartphone are being tracked, collected and sold to government agencies. To read more about this, click here.
The location data Google and Spark collect from our smartphones is being studied to try and solve Auckland's biggest transport problems.
For example, some data is being used to help monitor the performance of new state highway infrastructure or upgrades, including measuring travel times through the Waterview Tunnel.
What are your thoughts on this? Were you aware of it? Do you think a solution to your city's roads can be found in the data? Let us know in the replies!
(Please add "NFP/not for print" if you do not want your images/ comments used on Stuff)
The first of three fuel tax increases over the next three years comes into effect at midnight - pushing petrol prices up by around four cents a litre nationwide. The latest tax follows a pattern of pain at the pump with several price hikes throughout the year, and a regional fuel tax that saw … View moreThe first of three fuel tax increases over the next three years comes into effect at midnight - pushing petrol prices up by around four cents a litre nationwide. The latest tax follows a pattern of pain at the pump with several price hikes throughout the year, and a regional fuel tax that saw prices jump by 11.5 cents in Auckland. Automobile Association spokesman Mark Stockdale says motorists have never seen prices like $2.45 a litre for 91 octane before. ANZ economist Miles Workman says fuel prices are approaching if not exceeding record high levels in a number of places. "That's reflecting a number of factors that have happened this year. Global oil prices have increased almost 30 per cent, the New Zealand dollar has depreciated around 10 percent.The impact is predicted to hurt families already struggling with other rising costs as well. "For some it's not using the car as much, cutting back, and others have to cut back in other areas," said David Marra from Christchurch Budget Services. What's worse is that many say prices are yet to peak with the cost of petrol likely to be even higher by Christmas.
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Hey neighbours, well that's The Block NZ over for another year... were you happy with the result?
If you missed it, you can relive all the action and drama of the auction here or check out our Block winners round-up, here.
Nesting magpies can be particularly aggressive about defending their young – see how to stay safe when they swoop.
Auckland Transport (AT) is ditching alcohol advertising from its buildings and public transport for …
The famed chickens of a West Auckland suburb found "spasming or having seizures" were poisoned, anim…
Many New Zealanders loved Kiwiana and it helped define us on the world stage – but Kiwiana was a creation of the last century. New Zealand's national paper, the Sunday Star-Times, is embarking on a project to find out what Kiwiana has evolved into and how it encapsulates the values of our … View moreMany New Zealanders loved Kiwiana and it helped define us on the world stage – but Kiwiana was a creation of the last century. New Zealand's national paper, the Sunday Star-Times, is embarking on a project to find out what Kiwiana has evolved into and how it encapsulates the values of our diverse, innovative 21st century nation.
Join us as we explore what Kiwi culture looks like in neighbourhoods across the country. In the coming weeks, you'll notice a few posts about Kiwi innovations popping up across Neighbourly - we'd love for you engage and let us know what innovations and innovators you think need profiling!
Ready to get control of your finances, reach your savings goals and do more with your money? Then it’s time to get on a FREE CAP Money Course.
It offers a smart, simple way for people to build, balance, and stick to their budgets and comes with access to an online money management tool that … View moreReady to get control of your finances, reach your savings goals and do more with your money? Then it’s time to get on a FREE CAP Money Course.
It offers a smart, simple way for people to build, balance, and stick to their budgets and comes with access to an online money management tool that takes the work out of creating and implementing a budget.
When: Consecutive Tuesday nights: 30th Oct, 6th Nov, 13th Nov, 20th Nov 2018, 7:00 p.m. – 8.30pm
Where: Massey Presbyterian Church - 510 Don Buck Road Massey
To register or find out more, phone or text 0272075094 or email office@mpc.org.nz
To find out more about CAP, visit www.capmoney.org.
At ACC, we’re proposing to increase the levies collected from road users to pay for the rising cost of road injuries. If you’re a road user, these proposals could affect you.
Learn about all the proposals and have your say at our site by October 25.
The completion of the works between Westgate and Lincoln Rd have been delayed from early 2019 to late 2019.
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