Last Updated: 15 December 2020
Welcome to Neighbourly.co.nz, a website and mobile phone application that allows you to connect with other users in your neighbourhood (Neighbourly). This agreement describes your rights and responsibilities as a user of Neighbourly and as a Neighbourly.co.nz member (Member) and what you can expect from us.
You agree that we will send service notifications and community notices from Neighbourly and on behalf of our partners to you in the following ways: (1) within the Neighbourly private messaging account, or (2) sent to the contact information you provided us (e.g., email, mobile number, physical address). If you do not agree to having a private messaging account or providing us your contact information for these purposes, we will not be able to provide you with a Neighbourly account. Please review your settings to control and limit other email communications or mobile text messages you receive from us.
Registration, Eligibility and Address Verification:
Neighbourly member Content should not be reproduced in any way outside of the member's own community without the express permission of the member who has published and/or owns the Content. This includes text, photos, videos and otherwise.
However, whenever you upload Content on publicly-viewable screens or pages, that information will be publicly available to those persons as determined by you in your Neighbourly settings and can be collected and used by others. We cannot control who reads your Content or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your Content.
Remember: you should only share the sort of things you feel comfortable sharing with your neighbours over the fence.
We take care to protect the rights of all users of Neighbourly and we expect that our Members will do the same. You must ensure that you abide by our Neighbourhood Guidelines (or any other Member Guidelines posted by us) at all times.
We may monitor your use and the use of other members of Neighbourly to ensure that your and any other Member's conduct is in accordance with Neighbourly Guidelines for Neighbourly Behaviour (Neighbourly Guidelines) and is not Inappropriate Conduct.
Inappropriate Conduct may include:
We use search filters and other search technology for monitoring with a view to limiting Inappropriate Conduct and communications between Members. We do not guarantee that our filters will be able to find all instances where there may be Inappropriate Conduct and Communications between Members. You must ensure that your own conduct is within the Neighbourly Guidelines.
You understand that, where you allow a third party to use your Neighbourly login, we will deem this to be your conduct and you will be responsible for that conduct.
Where we determine that there has been a breach of the Neighbourly Guidelines or there has been Inappropriate Conduct, we may terminate your Neighbourly Membership in our sole discretion and report this breach to the relevant law enforcement agency.
Should you become aware of any breach of the Neighbourly Guidelines, Inappropriate Conduct or members whom you know may harm a Neighbourly neighbourhood, please let us know so that we may review and, where we consider appropriate, take action.
Where you apply to be and where you are accepted as a Neighbourly Lead, you agree to the following terms and conditions:
Where you sign up to receive email communication or mobile text messages from Neighbourly we may continue to provide this information to you until you indicate otherwise. You may opt out of receiving email communication at any time by altering your email settings contained within your Member profile or using the unsubscribe link in the footer of all emails.
You must ensure that any username and password you have as a Member is kept secure and confidential and not revealed to any other person. Any use of Neighbourly (including posting content, communicating with others or changing your account settings, etc.) using your Member Account will be deemed to be your use. You agree to notify us immediately of any unauthorised use of your username and/or password or any other breach of security. Upon your notification we will cease to rely on that username and password.
As no data transmission over the Internet can be guaranteed to be completely secure, we cannot ensure or warrant the security of any information you transmit or receive through the Neighbourly. These activities are conducted at your own risk.
You agree to indemnify and hold us and our officers and employees harmless from any claims, actions, costs (including legal costs) or losses by us or any third party due to or arising out of:
Neighbourly is provided on an "as is" and "as available" basis, therefore, use is at your own risk. You acknowledge and agree that, to the extent permitted by law, we make no warranties:
You or we may terminate this agreement at any time. Without limiting the foregoing, we have the right to immediately terminate any Member accounts in the event of any conduct by the Member which we, in our sole discretion, consider to be unacceptable, or in the event of a failure by the Member to comply with any of these Terms.
These Terms are governed by and will be construed in accordance with the laws of New Zealand and you submit to the jurisdiction of the courts of New Zealand.
Last Updated: 15 December 2020
Our goal is to create more over-the-fence conversations. But we will never forget the need to protect your privacy online. Neighbourly makes it safe to share the sorts of things you feel comfortable sharing in person with your neighbours.
- To gain full access to the site, every neighbour has to verify their address.
- Every neighbour must sign up with their real name and provide real contact information.
- Neighbourly.co.nz is protected by a password and encrypted by HTTPS.
- We will never share your info with advertisers without your permission.
Neighbourly Guidelines for Neighbourly Behaviour
We created Neighbourly because we all want to be part of communities we are proud of. And we believe that a neighbourhood is one of the most important and useful communities in an individual's life.
We believe neighbours should want to look out for each other, and ultimately be neighbourly!
To us being Neighbourly means:
Respecting your neighbours
Sharing helpful information
Supporting your neighbourhood
Being a good neighbour / Neighbourly conduct
Bullying, name-calling, harassment, offensive language, threats, breaching the privacy of another member, spamming or discrimination of any kind is considered un-Neighbourly and will not be tolerated.
Any photos, comments and/or any other material deemed unproductive or offensive by a Neighbourhood Lead or the Neighbourly team will be removed at our discretion.
Breaching the Guidelines for Neighbourly Behaviour may result in your Neighbourly account being temporarily or permanently deactivated.
Neighbourly encourages all members to be familiar with our Using Social Networks Safely tips.
If you feel you are in an unsafe situation please contact your local police station or dial 111 if an emergency arises before contacting the Neighbourly team.
Advertising Terms and Conditions
Neighbourly Limited place material for publication on behalf of the customer (you) subject to the Stuff Limited terms and conditions of advertising (Terms). These Terms apply to all or websites and other digital services (Digital Advertising) unless we have agreed other terms in writing with you.