Reply from Auckland Transport in regards to Bus Services 295
Kia ora folks,
Further to my previous publication about the above bus services, I have received a reply from Auckland Transport. Plese check the following correspondences.
Dear Sean,
Our initial investigation shows that the Bus Operator failed to follow the correct route, which we apologise. A request has been sent to the Manager at Onehunga Depot to investigate the reasons for the operator not following the route. As we endeavour to provide a reliable and efficient service, the Thank you for contacting us about the 15:50 bus on route 295 on 02-08-2019 taking the incorrect route.
Our vision at NZ Bus is to be the way people in our communities choose to travel. We aim to deliver a service that is reliable, efficient and comfortable for our passengers and we are always looking at ways to improve this. Feedback such as yours is therefore very valuable, as it allows us to identify areas that may need improvement.
Outcome of this investigation will help us in our efforts to prevent this from happening in the future.
Please accept our sincere apologies for any inconvenience caused. We trust that in future our service will provide the kind of travel experience that meets your expectations.
If you have any further feedback or enquiries, please contact Auckland Transport on 09 366 6400 during their operating hours. Auckland Transport’s operating hours are 6.00am to 9.00pm Monday to Friday, 7.00am to 8.00pm Saturdays and 8.00am to 6.30pm Sundays and Public Holidays. Alternatively, you can fill in a feedback form on the Auckland Transport website.
Kind regards,
Kiro Li
NZ BUS
P.s. Just apologising is not the final outcomes and objectives of the guarantee to the customers. The provider has to ensure the future quality of the services need a 100% improvement. This sort of drama should not be ever happened to a customer again, dear NZ bus and Auckland Transport.
Poll: Should the government levy industries that contribute to financial hardship?
As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙
One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.
So we want to hear what you think:
Should the government ask these industries to contribute?
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59.2% Yes, supporting people is important!
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25.6% No, individuals should take responsibility
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15.2% ... It is complicated
Have you got New Zealand's best shed? Show us and win!
Once again, Resene and NZ Gardener are on the hunt for New Zealand’s best shed! Send in the photos and the stories behind your man caves, she sheds, clever upcycled spaces, potty potting sheds and colourful chicken coops. The Resene Shed of the Year 2026 winner receives $1000 Resene ColorShop voucher, a $908 large Vegepod Starter Pack and a one-year subscription to NZ Gardener. To enter, tell us in writing (no more than 500 words) why your garden shed is New Zealand’s best, and send up to five high-quality photos by email to mailbox@nzgardener.co.nz. Entries close February 23, 2026.
A Neighbourly Riddle! Don’t Overthink It… Or Do?😜
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
If you multiply this number by any other number, the answer will always be the same. What number is this?
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