Consumer Power
www.cab.org.nz...
Don’t know what your consumer rights are? Consumer Man and Purchase Woman to the rescue!
Meet the consumer heroes, Consumer Man and Purchase Woman. They want to give you tips that you can use to power up your consumer knowledge, and become a confident consumer. They are part of a new campaign from the government’s Consumer Protection team.
You’ll see Consumer Man and Purchase Woman featuring in print and digital ads and on social media with general messages about consumer awareness, as well as advice about specific topics like buying a motor vehicle, understanding the Consumer Guarantees Act and identifying frauds and scams.
You can watch their Faulty Product video.
If you know your rights when buying goods and services, you can be more confident about dealing with any problems that might occur after the sale.
By knowing your consumer rights you can manage tricky situations like :
returning a faulty product
buying online
changing your mind after a door to door sale
If you aren’t sure of your rights (or obligations) when goods or services you’ve paid for aren’t quite right, you can always contact your nearest Citizens Advice Bureau for information and advice.
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Citizens Advice Bureau is raising funds. Here's how you can help...
We are raising as much as we can to support our cause, and we need your help! Order your NEW 2017 | 2018 Entertainment Book or Entertainment Digital Membership now. You'll receive hundreds of valuable offers for everything you love to do, and help our fundraising at the same time!
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"The Entertainment Book is such a great way to try new restaurants. It’s also a great opportunity to help community organisations." – Ali
www.entertainmentbook.co.nz...
Citizens Advice Bureau
Dawn Proud
assist.cabchch3128@gmail.com
THANK YOU FOR YOUR SUPPORT!
Here's a new riddle for you, neighbours!
What kind of lion never roars?
Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.
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Show us your winter craft or DIY projects
When we are stuck inside, it can be a time to get creative. And we think Neighbourly members are quite a creative bunch. So, let's fill the Neighbourly newsfeed with crafty creations from across the country.
Share a photo below of your craft projects, recent DIY, or your hobby. You may just inspire someone else!
Latest scams to look out for 👀
Neighbourly hopes to keep you safe by keeping you informed of the latest scams circulating. This week, we are sharing two common text message scams:
NZTA / Waka Kotahi scam:
- The scam is a text message saying it's from New Zealand Transport Agency Waka Kotahi, and it encourages the recipient to pay an overdue road toll by visiting a fake website, threatening to take the matter to court within 15 days if they don’t pay up.
- The aim is to trick people into giving away their personal details or pay them money.
- While it is not the first time toll payments have been utilised by scammers, the threat of court action could see more people fall victim.
- The sender will either be a unknown phone number or unknown email address.
Want to report one of these scams? Do so, on Netsafe
NZ Post scam:
- This scam arrives by test message and says it's from NZ Post.
- The premise is that delivery of your parcel was unsuccessful so in order to rearrange delivery. you must click on a link to give your correct address.
- The aim is to trick people into giving away their personal details or pay them money.
- NZ Post advises people not to click the link, but to report the message to the Department of Internal Affairs by forwarding it to 7726.
Think you may have fallen prey to a scam? Get in touch with Netsafe or contact your bank if it involved your bank details.
Remember, if you didn't expect the message and you are now asked to share personal details or money, then stop contact and seek advice elsewhere.
Feel free to share any below that you've encountered recently. This may help others across the country be aware.
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