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When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has … View moreWhen you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Our road trip is happening soon! We're hitting the road in the lead-up to our 10th celebration of Neighbours Day (March 22 - 31 2019: Celebrating 10 years with 10 days of celebrations) and are on the hunt for organisations, places and people who would like to host us along the way, chat about … View moreOur road trip is happening soon! We're hitting the road in the lead-up to our 10th celebration of Neighbours Day (March 22 - 31 2019: Celebrating 10 years with 10 days of celebrations) and are on the hunt for organisations, places and people who would like to host us along the way, chat about the work they’re doing, or help us run workshops.
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Hey neighbours, well that's The Block NZ over for another year... were you happy with the result?
If you missed it, you can relive all the action and drama of the auction here or check out our Block winners round-up, here.
Many New Zealanders loved Kiwiana and it helped define us on the world stage – but Kiwiana was a creation of the last century. New Zealand's national paper, the Sunday Star-Times, is embarking on a project to find out what Kiwiana has evolved into and how it encapsulates the values of our … View moreMany New Zealanders loved Kiwiana and it helped define us on the world stage – but Kiwiana was a creation of the last century. New Zealand's national paper, the Sunday Star-Times, is embarking on a project to find out what Kiwiana has evolved into and how it encapsulates the values of our diverse, innovative 21st century nation.
Join us as we explore what Kiwi culture looks like in neighbourhoods across the country. In the coming weeks, you'll notice a few posts about Kiwi innovations popping up across Neighbourly - we'd love for you engage and let us know what innovations and innovators you think need profiling!
At ACC, we’re proposing to increase the levies collected from road users to pay for the rising cost of road injuries. If you’re a road user, these proposals could affect you.
Learn about all the proposals and have your say at our site by October 25.
Fresh Hass Avocados handpicked to order and delivered to your door. We also have Avocado oil available.
- No chiller room!
- No sitting around on supermarket shelves!
- No squeezing by customers in the produce department!
The fruit is hand-picked to your order and is handled only once … View moreFresh Hass Avocados handpicked to order and delivered to your door. We also have Avocado oil available.
- No chiller room!
- No sitting around on supermarket shelves!
- No squeezing by customers in the produce department!
The fruit is hand-picked to your order and is handled only once before being carefully packaged up and dispatched directly to you. This means the fruit is super duper fresh when it is delivered to your door.
We pick the fruit green so you will need to be patient when your box of deliciousness arrives. And, as a bonus, most of our packaging is reusable and biodegradable.
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