If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Feel Better, Naturally
Dr. Ben Yung-pin Lian is an experienced, New Zealand-qualified acupuncture specialist. In addition to acupuncture, he offers acupressure, massage therapy, cupping, GuaSha and herbal moxibustion to support a holistic approach to healing.
A fourth-generation practitioner, Dr. Lian continues his family’s tradition of care. He is a registered member of the New Zealand Chinese Medicine and Acupuncture Society, and his clinic upholds the highest professional standards.
“Western medicine treats symptoms; acupuncture addresses the root causes,” says Dr. Lian.
“There are no shortcuts—but with lifestyle changes and commitment, you can achieve fantastic results.”
✅ ACC Registered Acupuncturist
(Including accident, sports injury, and work-related injury cover)
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.4% For. Self-service is less frustrating and convenient.
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43.5% I want to be able to choose.
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47.1% Against. I want to deal with people.
wooden framing
Hard solid timber used to create wooden framing - free to whoever can use it and pick it up. Some bolted (1.9m x .60), some loose bits. Would love it to be gone.
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