16 days ago

The business I ordered goods from is closing down. Will I get my goods or my money back?

Theresa Evans from Citizens Advice Bureau North Canterbury

If you've paid for something that you haven't received and then find out the business has closed down, there are steps you can take to try to get what you paid for or get your money back.

If the business has been sold, you can ask the new owners for the goods or services, or for your money back. They only have to do this if they took on the previous owner’s liabilities when they bought the business, but some new owners might want to build goodwill with customers and put things right for you even if they don’t have to.

If the business is closing down because they can't repay their debts, you can register a claim for what you are owed. As a customer, you are an unsecured creditor. Secured creditors like banks, employees and Inland Revenue, take priority over you for getting their money back, so there are no guarantees you will get anything. For a registered company, register your claim with the receiver, liquidator or administrator (check the Companies Office register for contact details). If the business is not a registered company, you can make a claim with the Insolvency and Trustee Service.

If the business is not a registered company (check the Companies Office register if you're not sure if it's a registered company), the owner is personally responsible. You can try contacting the owner to ask them to provide you with your goods or to give you a refund. If this doesn't work you have the option of making a claim through the Disputes Tribunal or District Court.

Another option is to try asking your bank for a chargeback - this is when the bank reverses a payment made by credit or debit card.

To find out more, visit: www.cab.org.nz...

#NotSureAskUs #CABNZ #closedbusiness #moneyback

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8 hours ago

The perfect treat this Mother's Day

Sunday Star Times

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Purchase a discounted subscription to Sunday Star-Times before 12 May, and receive a FREE Antipodes Maya Hyaluronic 72-Hour Hydration Serum worth $56*. Find out more below.

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1 day ago

‘Healthy’ response to Waimakariri’s Long Term Plan

Nicole Mathewson Reporter from The Press

By David Hill, Local Democracy Reporter

Waimakariri residents have had their say on the long-term plan (LTP) and given councillors plenty to consider.

A council spokesperson said ‘‘a healthy’’ 336 submissions have been received to the 2024-34 LTP, making 1670 submission points.

The council is due to hold hearings on the submissions on May 8, from 9.30am, in the Ruataniwha Kaiapoi Civic Centre and then in the Oxford Town Hall from 3pm.

A second day of hearings will be held in the council chambers in Rangiora the following day from 1pm.

The council has signalled a rates hike of 8.94% this year, which is thought to be the lowest proposed rates rise in Canterbury.

Mayor Dan Gordon said the council was feeling the effects of the cost of living crisis, while continuing to pay off its earthquake recovery and Mainpower Stadium loans.

The district’s population is projected to grow from about 70,000 to 82,075 by 2034, based on Stats NZ’s high growth scenario.

To support that growth, the council is proposing to spend around $693 million over the next 10 years.

Managing the natural environment, flood resilience, community facilities and transport infrastructure were being consulted on.

Key projects include the proposed Rangiora eastern link road, a draft natural environment strategy, the Rangiora Library extension and expansion plans for Mainpower Oval.

Once the hearings have concluded, the council will resume its LLT deliberations on May 21 and 22, before the final adoption in June.

■ LDR is local body journalism co-funded by RNZ and NZ On Air.

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