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Hi neighbours,
You won't be able to find plastic straws in Countdown stores from October 1 - they're off the shelves! To read more, click here.
Countdown is removing them from all stores and replacing them with a range of alternatives including bamboo, metal and paper straws.
The … View moreHi neighbours,
You won't be able to find plastic straws in Countdown stores from October 1 - they're off the shelves! To read more, click here.
Countdown is removing them from all stores and replacing them with a range of alternatives including bamboo, metal and paper straws.
The supermarket's move is expected to remove 11.6 million straws from circulation and the waste stream each year. WOW.
Do you think other NZ supermarkets should follow suit?
Sacha Green from Citizens Advice Bureau New Zealand
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has … View moreWhen you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
The Team from Neighbours Aotearoa
Our road trip is happening soon! We're hitting the road in the lead-up to our 10th celebration of Neighbours Day (March 22 - 31 2019: Celebrating 10 years with 10 days of celebrations) and are on the hunt for organisations, places and people who would like to host us along the way, chat about … View moreOur road trip is happening soon! We're hitting the road in the lead-up to our 10th celebration of Neighbours Day (March 22 - 31 2019: Celebrating 10 years with 10 days of celebrations) and are on the hunt for organisations, places and people who would like to host us along the way, chat about the work they’re doing, or help us run workshops.
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