If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Poll: Are quality products on the decline?
Gift-giving looks a lot different these days when you can pick up super-cheap goods made overseas. But do they last?
Do you have any old items like appliances, electronics or clothing that have stood the test of time? Share below!
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91.8% Yes
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7.3% No
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0.9% Other - I'll share below
Here for Good Online Auction
$1 reserve Red Cross Here for Good Online Auction!
When: December 4-13, 2024
Where: Trade Me - www.trademe.co.nz...
Why: Bid on amazing items and raise vital funds for vulnerable communities
Our highly anticipated Here for Good Online Auction is back! This is your chance to bid on an incredible
selection of items and experiences starting at $1 reserve, all while making a meaningful humanitarian
impact.
This auction is the perfect opportunity to find that unforgettable holiday gift for even the hardest-to buy-for friends—or to treat yourself!
From stylish Karen Walker sunglasses
chic Yui Me wristlet
thrilling adventures like a V8 muscle car driving experience
bungy jumping
there's something for
everyone. Whether you're into high fashion, heart-pumping activities, or the latest tech, like the iPhone
15 Pro, these exciting options are all up for grabs this holiday season!
Click here www.trademe.co.nz... to visit our Trade Me page and view all listings!
All funds raised contribute to:
• Delivering nutritious hot meals to those in need in our communities.
• Supporting former refugee families as they build new lives in Aotearoa New Zealand.
• Equipping our Disaster Welfare and Support Teams to respond swiftly to emergencies.
Stay tuned to our social media for updates, and please share this incredible opportunity with your
friends and whānau.
Happy bidding and thank you for making a difference
Give the gift of tickets this Christmas!
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They'll have the chance to win a brand-new, fully furnished Jennian home in Clarks Beach, Auckland, valued at over $1 million. Plus, there are incredible prizes up for grabs, including international travel.
Tickets are just $15 each, and every purchase supports life-saving research. Get yours online today at heartlottery.org.nz.