If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Poll: When should the tree go up? 🎄
From what we've heard, some Christmas trees are already being assembled and decorated.
What are your thoughts on the best time to get your Christmas tree up?
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4.7% Second half of November
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43.6% 1st December
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17.6% A week before Christmas
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33% Whenever you wish
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1.1% Other - I'll share below
Poll: Should all neighbours have to contribute to improvements?
An Auckland court has ruled a woman doesn’t have to contribute towards the cost of fixing a driveway she shares with 10 neighbours.
When thinking about fences, driveways or tree felling, for example, do you think all neighbours should have to pay if the improvements directly benefit them?
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82.8% Yes
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14.4% No
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2.8% Other - I'll share below
What's your favourite tomato recipe?
Kia ora neighbours. We know your tomato plants are still growing, but we're looking ahead to the harvest already! If you've got a family recipe for tomatoes, we'd love to see it and maybe publish it in our magazine to share with our readers. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our February 2025 issue.
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