Biking is Not Cancelled in Level 3!
Hi friends and neighbours, many of you have been reaching out to us for help with your biking needs, and we are so glad that we can help you now that NZ is in Level 3.
Of course like most businesses we've turned our usual way of trading on it's head.
- Our website is receiving orders again and we are shipping them with the couriers who are doing a great job of staying contactless.
- You can order on the website and choose to click and collect in a contactless way at our Havelock North store, there is no fee for this at all.
- Lots of recent inquiries are random and won't find an answer easily on the website (sometimes you just want to talk to a real person right?) - so phone us at the shop on 8778477 and we'll help you out. There are a lot of kids birthdays happening at the moment and we can usually sort out your needs pretty quickly with a chat.
- Our workshop is OPEN. Bring your bike to the side door where you can park it in the stand provided and one of our staff will write the service ticket for it. We will wash it outside before it's allowed into the workshop.
- The showroom is closed for browsing under level 3. Luckily we have a massive amount of space at our side door to allow for social distancing requirements, so we can talk you through what you need from many meters away.
- All payments are contactless (you cannot enter the shop to use eftpos or cash). To facilitate this we email you an invoice to pay online by bank transfer. We can also take credit card payments over the phone (note there is a small fee for CC transactions).
- We are offering bike home pick up and delivery for locals if you need repairs and are unable to get to the shop under level 3. There is a small fee for this.
All staff are well, and we want to stay that way, so please follow the government directives and stay at home if you are unwell or are self isolating!
Be well,
Billie Sue @ Revolution Bikes
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