D
1500 days ago

Personal and home are providers.

Diane from Grandview Heights

I’ve had it with personal care providers. We have been with a company for five years and it’s the worst service we have ever experienced. They are supposed to provide us with two carers, morning noon and one at night, I’m the second person at night. My mum needs two people, because of the no lift policy.
We have a roster that is nearly filled. Lately they have been leaving the rest empty, like today there is nobody coming for lunch to see to mum. I have to then ring which takes sometimes ten to twenty minutes for them to answer the phone. Then we speak to a lady who has to then pass a message on to the coordinator in Hamilton to get something sorted. Now that works if they answer their phone. I’ve actually had to find the help myself after talking to the carers that already care for my mum.
I’ve heard from different carers that the care that is given to people with dementia is not good. One person went without dinner because of bad management. I’m tearing my hair out each day wonder if they’ve covered mums care. I’m retired, I did this for a living, I don’t need to be stressed out organising their business for them.
Just wondering if there is anyone in the same boat.

More messages from your neighbours
3 days ago

🧩😏 Riddle me this, Neighbours…

The Riddler from The Neighbourly Riddler

I am an odd number. Take away a letter and I become even. What number am I?

Do you think you know the answer?

Want to stop seeing these in your newsfeed? No worries! Simply head here and click once on the Following button.

Image
4 days ago

Will these roadworks affect you?

Libby Totton Reporter from Waikato Times

Don’t expect a quick trip between Cambridge and Tamahere for much of this year, because major roadworks are starting.

Asphalt works on that section of Waikato Expressway will run from March through to late 2026, NZ Transport Agency Waka Kotahi (NZTA) says. Motorists are warned to plan for significant delays.

“Unfortunately the pavement, particularly in the slow lanes, has deteriorated faster than expected,” NZTA’s Roger Brady said.

Will these roadworks affect you? Tell us more in the comments (adding NFP if you don't want your words used in print).

Image
1 day ago

Scam Alert: Bank cold calls

The Team from Neighbourly.co.nz

ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.

🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.

Remember, banks will:​​
❌ Never ask for your banking passwords, PINs, or verification codes​​
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device​​
❌ Never ask you to purchase gift cards or transfer funds.

If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.

Image