3107 days ago

Job not up to scratch?

Consumer Protection

If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.

For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.

With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.

Check out YOUR rights at consumerprotection.govt.nz
Check your rights

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More messages from your neighbours
5 days ago

Starting gun sounds for housing on Te Rapa Racecourse land with re-zoning

Libby Totton Reporter from Waikato Times

Hamilton City councillors have signed off on a plan change that could see Te Rapa Racecourse swap stables for townhouses.

The deputy mayor says this paves the way for “basically creating a new suburb within the city”.

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1 hour ago

Wild weather in the Waikato

The Team from Neighbourly.co.nz

The Waikato really copped it over the weekend, with wild weather leaving a hefty clean-up bill that may run into the millions.

While things are looking calmer in the days ahead, there are still plenty of slips and flooded roads across the district — so if you’re heading out, take it easy and stay alert.

We want to know: How did you and your whānau get on over the weekend?

Want to see what recovery will look like from here? The Waikato Times has the latest.

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5 days ago

Poll: Should the government levy industries that contribute to financial hardship?

The Team from Neighbourly.co.nz

As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙

One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.

So we want to hear what you think:
Should the government ask these industries to contribute?

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Should the government levy industries that contribute to financial hardship?
  • 59.5% Yes, supporting people is important!
    59.5% Complete
  • 26% No, individuals should take responsibility
    26% Complete
  • 14.5% ... It is complicated
    14.5% Complete
972 votes