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However, if it remains unresolved or if you need some help making your complaint, talk to TDR – your free and independent complaint service.
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Find the new Chemist Warehouse at Rolleston Square, next to Supercheap Auto.
With the biggest range of all your health and beauty essentials at the lowest prices and free prescriptions* - the team are ready to help 7 days a week!
Don't worry if you can't make it in-store, you can … View moreFind the new Chemist Warehouse at Rolleston Square, next to Supercheap Auto.
With the biggest range of all your health and beauty essentials at the lowest prices and free prescriptions* - the team are ready to help 7 days a week!
Don't worry if you can't make it in-store, you can shop online 24/7!
We look forward to seeing you soon!
Chemist Warehouse - Great Savings, Every Day!
We are incredibly proud to welcome our new Neighbourly partner – the New Zealand Heart Foundation!
Not only will they be helping us to stay ‘heart healthy in our neighbourhoods,’ the Heart Foundation will also be sharing:
- News & updates from the incredible Heart Foundation Lottery… View moreWe are incredibly proud to welcome our new Neighbourly partner – the New Zealand Heart Foundation!
Not only will they be helping us to stay ‘heart healthy in our neighbourhoods,’ the Heart Foundation will also be sharing:
- News & updates from the incredible Heart Foundation Lottery – including how to win a brand-new home (check out our latest Lottery here)
- Heart-warming stories including how the Heart Foundation supports those in the community living with heart disease
- Handy heart health and wellbeing resources and tips
- How you can show your big heart through local volunteering opportunities
- How to eat healthy to your heart’s content with some great recipes
Please join us in giving the Heart Foundation a warm, hearty welcome!
We don’t need to go too far to hear about the cost of living crisis and the fact is, right now, 1 in 6 children go without essentials like food and clothing. While we can’t control this cost, we can make a difference. The Giving Store works to help kiwis give to kiwis.
When you donate one of… View moreWe don’t need to go too far to hear about the cost of living crisis and the fact is, right now, 1 in 6 children go without essentials like food and clothing. While we can’t control this cost, we can make a difference. The Giving Store works to help kiwis give to kiwis.
When you donate one of our Winter Essential Packs, 100% of your donation will go to families in need this winter. Let's not let the cost of living get in the way of giving. Together, we can make hope the headline
We know the spots in summer for beaching, camping and warm nights. But which NZ town really comes into its own during winter? Whether it's based on the activities, the beauty of the town or places to wine and dine, share your thoughts and reasons below!
Type 'Not For Print' if you… View moreWe know the spots in summer for beaching, camping and warm nights. But which NZ town really comes into its own during winter? Whether it's based on the activities, the beauty of the town or places to wine and dine, share your thoughts and reasons below!
Type 'Not For Print' if you wish your comments to be excluded from the We Say You Say column of your local paper.
The $41 million Government-funded redevelopment at Punakaiki is well under way.
Project manager Phil Rossiter said stage one of the development was on track to open for the coming summer season.
The project received a $15m budget boost from the Government after its original estimate of $26m … View moreThe $41 million Government-funded redevelopment at Punakaiki is well under way.
Project manager Phil Rossiter said stage one of the development was on track to open for the coming summer season.
The project received a $15m budget boost from the Government after its original estimate of $26m through the provincial growth fund was not enough to complete it as planned.
Read the full story from reporter Joanne Naish here (subscription required).
Dear neighbours, every month, NZ Gardener runs a series of reader recipes using a seasonal crop. This month, we're on the hunt for spring salad recipes! Send your best ones to mailbox@nzgardener.co.nz by July 23, 2023. Every published recipe wins a copy of the September issue of NZ Gardener.
From local democracy reporter Brendon McMahon:
The imminent demolition of a prominent old building in the Greymouth CBD is a sign the town is “turning a corner”, mayor Tania Gibson says.
As the clock ticks towards buildings needing to be brought up to seismic standards under new building … View moreFrom local democracy reporter Brendon McMahon:
The imminent demolition of a prominent old building in the Greymouth CBD is a sign the town is “turning a corner”, mayor Tania Gibson says.
As the clock ticks towards buildings needing to be brought up to seismic standards under new building standards, the landowner of much of the Greymouth CBD has started to move on buildings already abandoned by their previous owners.
Mawhera Incorporation confirmed today the two-storey Duncan Hardie building in Mackey St will be levelled within a couple of months.
“It is coming down shortly – I'd say before the end of July,” incorporation secretary Sam Wheelans said on Monday.
Until recently the old building housed an institution of the Greymouth dining experience, the Bonzai Pizzaria, among other professional and retail tenants.
A “full assessment” for asbestos was required first to decide how the building would be taken down.
Several other buildings in and around the CBD were also earmarked. Broadcasting House, next to Duncan Hardie, was the first to come down.
Mawhera Incorporation is under way with a new retail building on that site, opposite the library.
“There was a sort of master plan. We've started down from that end, working towards The Warehouse.”
Wheelans said the incorporation was still open to saving some of the old buildings.
“We might fix them up if there is interest.”
Meanwhile, the new premises being built by Mawhera for Noel Leeming was a sign of things to come, and redevelopment of the Duncan Hardie site next door was another possibility.
“We will do something with the Duncan Hardie site ... we will be redeveloping it.
“What we put there will be a discussion for upcoming (Mawhera) meetings ... We're trying to move forward.”
Becks Building is the immediate neighbour to Duncan Hardie. Owner Stewart Nimmo said he understood Duncan Hardie would be cleared “fairly soon”.
“At present our building, they're going to leave it.”
Another abandoned premises on the other side of the Becks building was to be demolished with the Duncan Hardie building, but was now being left due to the shared wall.
Nimmo said he still preferred to save Becks, but investing in it was complex given the land and the return on investment.
“It is a difficult thing; I'd love to strengthen it ... at present there is no decision. It would be fair to say that the future is uncertain.”
Greymouth mayor Tania Gibson said visible demolition and building activity finally starting to happen was heartening.
The Pounamu Pathway development, together with the new Noel Leeming building, and plans by the council to leave its current Mawhera leasehold site in Mackay St and rebuild on a new site are indicative.
“We're definitely starting to see progress with the major rebuilds ... One step at a time, but now we can see something visually happening. We're now turning a corner but we've still got a long way to go.”
Gibson said she understood a proposal by Mawhera Incorporation to open up a rubble site on its own land at Kaiata was also now moving.
But she noted the costs of any new building in the CBD was complex due to the land ownership question aside from the initial demolition factors.
“There's movement but it costs a lot of money to get those buildings down – that is a process in itself.
“I believe with Duncan Hardie there is a process to work through with the right people to do that.
“It is promising – I know when those buildings come down, I get quite excited.”
However, that was also tempered by grief in the community of a loss of the historic value of some sites, “but the owners aren't doing them up”.
Wheelans said the landfill aspect was being handled via a consultant on behalf of Mawhera and at this stage he could not say what stage that was at.
This July we have your chance to win a share of over $5,000 in New World gift vouchers! Simply grab your local newspaper, throw on your thinking cap, and complete the daily puzzle to be in to win.
Beginning on July 3, we will be placing a puzzle in your newspaper each day for a month. Complete … View moreThis July we have your chance to win a share of over $5,000 in New World gift vouchers! Simply grab your local newspaper, throw on your thinking cap, and complete the daily puzzle to be in to win.
Beginning on July 3, we will be placing a puzzle in your newspaper each day for a month. Complete all 28 puzzles for a higher chance to WIN. Once you’ve figured it out, head over to stuff.co.nz/puzzletime to enter the solution and be in to win.
To find out more about participating newspapers, click here
We've had such an amazing response to Bright Spots that we've decided to extend it for another week!
Now that it's the school holidays, why not get the kids or grandkids involved!
Celebrate the most colourful, quirky and joyful places in your community by snapping a photo or … View moreWe've had such an amazing response to Bright Spots that we've decided to extend it for another week!
Now that it's the school holidays, why not get the kids or grandkids involved!
Celebrate the most colourful, quirky and joyful places in your community by snapping a photo or two of a Bright Spot and sharing it here. There are 10 prizes of $250 Resene ColorShop vouchers and $250 Prezzy® cards up for grabs so you can create your own Bright Spot!
From local democracy reporter Brendon McMahon:
A 16.42% rates hike by the West Coast Regional Council is "disappointing" but the council had little option, chairperson Peter Haddock says.
Much of the increase was due to the council having to carry all the costs of the Te Tai o … View moreFrom local democracy reporter Brendon McMahon:
A 16.42% rates hike by the West Coast Regional Council is "disappointing" but the council had little option, chairperson Peter Haddock says.
Much of the increase was due to the council having to carry all the costs of the Te Tai o Poutini Plan, ordered by the Government.
Rating for that is being doubled in 2023-24 to $1 million, with worse to come: the costs of the submissions hearing stage is expected to 'snowball' the overall cost to more than $5.7 million.
Meantime, the council has doubled Civil Defence and emergency management funding to more than $600,000 to meet its statutory responsibilities.
Until a few years ago, that was funded by each district council with National Emergency Management Agency (NEMA) support.
Meantime, a fresh approach to the Government over helping cover the TTPP costs - given its trial run status for the regional plan framework set out in the RMA reform - had been agreed regionally.
"Hopefully we may get some relief from Government."
Despite knock-backs already after meetings with the Ministers of Environment and Local Government, "we've got a strategy to follow up," Haddock said.
The other elements pushing the rates increase above the 10% ceiling laid out in the 2021-31 long-term plan was the need for more flood protection investigation, Total Mobility subsidised transport, and increasing community resilience services.
Buller mayor Jamie Cleine said ratepayer funding the TTPP was "problematic" on a tiny rating base of about 15,000 properties throughout the West Coast.
The region needed the investment to complete the TTPP, given that the current three district plans it replaces are all due to expire.
At the same time, the wider benefit of the TTPP as the Government rolls out its new regional plans requirement also needed to be recognised, Cleine, a member of the TTPP Committee, said.
"We've written to the ministers again. That's the right thing to do; it's an imposition the Crown put on to us."
The TTPP Committee was also conscious of "the unknown" given an 18-month hearing process and likelihood of expensive litigation.
"We run the risk of making that a lot worse if we don't fund and run that properly."
A counter-argument is that district councils should start decreasing their rates because they no longer needed to fund their district plans with the regional council now doing the one district plan.
However, Cleine said districts still had to run their existing plans and provide technical support in formulating the new plan.
He said the workload of each district council planning department had actually increased due to the TTPP.
"During the formulation stage, I'd say the workload is considerably more for each district; each district has been part of a technical team working alongside the TTPP. That should change a little but down the track."
However, the West Coast was exposed to a raft of legislative change coinciding with the TTPP, and the region's size and the complexity of land activity compounded this.
"It's a vast area... a huge change in planning for what each district had before."
Westland mayor and TTPP member Helen Lash said they continued to tell the Government it was unfair to push the full cost on to ratepayers.
"We're being used as a guinea pig... it's only when you get through the process that you understand the costs," Lash said.
Wellington had not committed to changing its mindset yet and that had left the regional council with no option but to increase the rates.
"It's going to incur more costs. We've certainly not been flamboyant with the costs within it either," Lash said.
* Public Interest Journalism funded through NZ on Air
From local democracy reporter Brendon McMahon:
West Coast ratepayers now face among the biggest rates increases in the country.
This follows a walloping 16.42% general rate increase by the West Coast Regional Council.
The region's 398 farms will bear the brunt of the increase, which … View moreFrom local democracy reporter Brendon McMahon:
West Coast ratepayers now face among the biggest rates increases in the country.
This follows a walloping 16.42% general rate increase by the West Coast Regional Council.
The region's 398 farms will bear the brunt of the increase, which is largely due to a doubling of estimated costs for the Te Tai o Poutini Plan.
This increase alone will see farms with a capital value above $3 million pay $456 a year more in the next year. Civil Defence and emergency management extra costs will add $305. Excluding the uniform annual general charge, total rates for a $3m property will bump up to between $2280 and $3000 a year.
West Coast Federated Farmers president Bede O'Connor was aghast when he heard the council had approved a 16.42% rates increase, as he thought ratepayers were yet to be consulted.
However, the regional council earlier ruled out putting its budget to the public as it was still forecasting a 10% rise in year three of the 2021-31 long term plan.
O'Connor said it was difficult to say the council should not bump the rates up, but for farmers in particular "it's bloody hard".
The Coast had sought the TTPP - with its associated cost - rather than a more radical amalgamation of the four councils, he said.
"The TTPP is what we wanted for the West Coast.
"I'd say it's disappointing to see that rates rise, but we understand the council has to operate in a financially responsible way. We look forward to more dialogue on how council is going to trim their expenses and what they deliver," O'Connor said.
With Grey and Buller district council rate rises of 5.63% and 6.8% respectively, ratepayers in those districts now face increases of upwards of 22%.
Farmers also have to shoulder separate rate costs of their river protection rating district, on top of their rates bills.
Harihari farmer and Wanganui River Rating District spokesperson Jon Sullivan said the regional increase was another example of imposition of costs through policy direction.
It fitted with a trend of public agencies "disconnected from reality" affecting the viability of farming.
"I'm hearing that the Government expansion in employees in government departments has risen by over 10,000 people, and that doesn't include contractors," Sullivan said.
"What do we actually get out of it? Nothing."
Overall, the total rates increase for Grey district ratepayers will start at 22.05% and in Buller it will be from 23.2%.
Westland district ratepayers are cushioned for one year, as their council voted for a 0.2% increase after deciding not to rate for depreciation of its three waters assets for next year.
In a statement after the regional council approved the 16.42% increase, chairperson Peter Haddock said they were mindful of "challenging times" for ratepayers.
Ratepayers were encouraged to tap into councils rates remission and postponement policy.
However after the meeting he said the ability of council to make exceptions would be "on a case by case basis" and was likely to be rare.
*Public interest journalism funded through NZ On Air
A helpful tool created by Aucklander, Tony Lu, allows users to find out the possible salary for jobs they are considering applying for, saving time for possible applicants and the employer too. But do you think that all salaries should be visible to the public?
Share your vote and comment below … View moreA helpful tool created by Aucklander, Tony Lu, allows users to find out the possible salary for jobs they are considering applying for, saving time for possible applicants and the employer too. But do you think that all salaries should be visible to the public?
Share your vote and comment below - type 'Not For Print' if you wish your comments to be excluded from the We Say You Say column of your local paper.
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By local democracy reporter Brendon McMahon:
The West Coast Regional Council is projecting a 16.42% rates increase for 2023-24.
That increase is mainly attributed to an explosion in Te Tai o Poutini Plan costs as it moves towards the formal hearing stage and the recommendation is that … View moreBy local democracy reporter Brendon McMahon:
The West Coast Regional Council is projecting a 16.42% rates increase for 2023-24.
That increase is mainly attributed to an explosion in Te Tai o Poutini Plan costs as it moves towards the formal hearing stage and the recommendation is that council double the rates component for the combined district plan when the draft annual plan is debated at an extraordinary meeting tomorrow in Paroa.
Council is projecting an operating funding deficit of more than $1.1 million in the coming year.
The increase under the draft 2023-24 annual plan is in line with year three of council’s 2021-31 long-term plan (LTP), which allows a 10% rates increase, and therefore a new round of public consultation was not mandatory.
However, the budget has been prepared in a context of “increasing pressures” on the ability of council to fund and deliver the projected 10 percent rates increase plus the cost of inflation, acting corporate services manager Katherine Harbrow says in the agenda.
“The LTP year 2 had projected a general rate 10 percent rate increase plus inflation however the 2022-23 Annual Plan that was adopted in September 2022 absorbed the inflation.
“This means that to meet the levels of service the general rate - excluding uniform charges - is now projected at an 16.42% increase for the 2023-24 Annual Plan.”
Rating differentials to be applied for the more than 20 individual river and coastal rating districts across the region where they had met - had discussed the rating required to complete the necessary maintenance, borrowing and capital expenditure in 2023-24.
But the burden of the costs for the combined district plan from the 2019 Order in Council for council to shoulder the costs for preparing, notifying, adopting, periodically amending, and reviewing the combined TTPP is telling however.
The council was ordered to fund it “by a rate set in relation to all rateable land” regionally and apart from an initial $240,000 from the Government, it has received no other help.
The three districts who are still funding their current operable district plans until the TTPP is passed do not contribute.
“The costs for the TTPP in 2023-24 are higher than expected in the long-term plan due to inflation pressure and under-budgeting of the hearing costs,” Harbrow’s report says.
As a result the TTPP rate component should “be doubled” to $1m from $500,000 this coming financial year, and again in 2024-25.
“The balance of the funding required in 2023-24 will be borrowed, unless alternative funding can be found. Alternative funding options are being followed up by staff.”
Overall, council is expecting subsidies and grants revenue of $16,514.741 in 2023-24 including money allocated via various central government streams for the infrastructure projects.
Its total revenue is expected to be $37.5m, with rates making up $10.8m of that.
The report notes the revenue included in the 2021-31 LTP “was too ambitious” and the forecast revenue is based on the current volumes of consents and compliance work.
Meanwhile, overhead costs had been reviewed so that external services such as council’s community resilience function bore a share of the internal overheads borne by IT, human resources, corporate services, property, and vehicle fleet.
“The method was changed to ensure all external services received a fair share of the costs in relation to their employee costs and fleet usage.”
Council’s Vector Control Services business unit has subsidies and grants revenue of $5.5m to cover expenditure and is projected to make a $618,692 return to council, after overheads.
*Local Democracy Reporting is Public Interest Journalism funded through NZ On Air
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