Re: Goods Must be of Acceptable Quality
Goods you buy must be of “acceptable quality”
“A lot of people don’t realise what protections they have when they buy consumer goods from a New Zealand business” says Neil Lancaster of Citizens Advice Bureau Christchurch Area. “According to the Consumer Guarantees Act, those goods must be of acceptable quality. This means that the product must do what you would expect it to, and last a reasonable length of time.”
Neil Lancaster says “The product must be fit for its normal purpose and in good working order, have an acceptable finish and appearance, no minor defects, be safe to use and durable. For example, if you buy a new vacuum cleaner and it doesn’t clean the floor very well, overheats easily or needs repairs not long after the purchase, then it is not of acceptable quality. Also, if you’ve arranged for the business to deliver the product to you, they are responsible for ensuring that it arrives in good working order.”
“Second hand consumer goods that are sold by businesses must also be of acceptable quality, though of course you shouldn’t expect a second hand product to last as long as a brand new one, nor that it will be free of dents or scratches. You do need to take into consideration the age and price of the item.”
“If something you’ve bought from a business is of unacceptable quality, you can go back to the business and the business must put it right”. They have to get it repaired at their own cost, or if it can’t be easily fixed they have to replace the item or give you a refund. The business can’t simply refer you to the manufacturer, require you to return the item in its original packaging, or offer you store credit instead of a refund.”
“Some people think that once the warranty expires then that’s the end of the story, but in fact even if something is out of warranty you still have the same rights under the law. You should expect what you’ve bought to last a reasonable length of time, regardless of the warranty.”
“If you do strike any problems with getting a remedy for goods of unacceptable quality, we can help” says Neil Lancaster “Just pop into one of our three Christchurch locations; Ara (CPIT), Fendalton Library or Hornby Library or call 0800 367 222 (free to call from a prepaid cell phone).
Kalle
"Sports and travelling run in the family, and that's kind of what's led me to come to New Zealand."
"I grew up in a small town in Finland. My dad was involved with sports all his life, he was a shot putter, discus thrower, powerlifter, we traveled quite a bit when I was a kid. He never mentioned much of the rugby days. He just said he broke both of his shin bones playing rugby, so he said, ‘never play the sport, It's crazy.’
I started playing when I was 18. I played my first cap for the Finnish national team in 2014, we won the Finnish championship with my club. Rugby is not a big thing in Finland.
I moved here to play rugby in 2017. The club that wanted me to come over was Methven Rugby Club. They got me here and they were like, ‘what do you do for work? I’d just finished chef school in Finland. ‘We'll get you a job at Mount Hutt as a chef, you can do that while you play rugby with us.’ I said, ‘Perfect. Yeah, I'm in’.
I've always loved food. My mum was an amazing cook, and still is. When I was studying tourism I worked in some hotels in Finland, and I saw how the chef's worked. I just loved the kitchen vibe and I was like, Yeah, that’d be something I'd love to do.
I've had more of a culinary journey In New Zealand than in Finland. I started at Mount Hutt, after that I worked at The Dubliner in Methven. I worked as a senior pizza chef at Sal’s for maybe six months then worked as chef de partie at Cellar Door. At Eliza's Manor, I worked myself up to a junior sous chef. Then the opportunity came to work my first head chef job at Moon Under Water.
We're privileged to have a busy atmosphere, we can try new things and get a bit creative. There are no TV’s, just come here with your family or with your mates, play board games, to socialise.
I really want to drive the local food and ingredients through the menu. We don't mind spending more for quality ingredients as long as it's supporting New Zealand businesses. We just love to use local. And it's pub food, but I feel like it's elevated.
I play club rugby here for the Christchurch Football Club, the oldest club in New Zealand and I still play regularly for the Finnish national team, whenever they can fly me over to play."
- Kalle
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Poll: Is it okay to grocery shop in your PJs?
I'm sure you've seen it while doing your weekly shop... In fact, it may have even been you.
What do you think about people heading to the supermarket in their pyjamas?
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14.5% It's fine!
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75% It's questionable
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10.6% Other - I'll share below
Vanessa
“Giggly girt! Giggly girt!”
“See I got my hair cut on Friday. I've got my hair band to keep it up. See? Like this I keep it up.
Biscuit Blair - she's my favourite woman. And you. And that cheeky lady over there.
My last name is Rule. I'll write it down for you, you silly old duff.
I was born on West Coast. I moved here when I was a little girl.
I like doing pictures here that’s why I like pictures. Doing art. I like going for a walk. I come here Monday, Tuesday, Wednesday, Thursday.
My sister, I go see her on Saturday. Have a cup of coffee, at home. She's five, nine. 59. I'm five, seven, 57. This year I'll be 58. My birthday's on a Thursday. I'm having chocolate cake and pizza. And lolly ice cream.
Some people are noisy. Nicholas, and Peter and Chris, they are my friends and that giggly girt over there.
I get headache sometimes at other work, because noisy.
I'm happy here. I could go for a walk if I want to. I'm good.”
- Vanessa, White Room Creative Spaces
The White Room is a community creative space that removes barriers to
making art. Through this, artists build confidence and connections and
embrace new opportunities.
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