If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
☔️ Where’d the summer go?
It’s the talk of the town (and every coffee queue): the Canterbury "summer" has felt a bit wet this year! We’ve definitely had our fair share of grey skies and raincoats lately 🌧️ In fact, the Post reports that Christchurch experienced almost double our usual!
While the forecast is looking bright for this weekend (fingers crossed!), we aren't out of the woods ... there are a few more cold fronts lining up before winter hits.
We want to hear from you: What are your go-to rainy-day activities? Whether you’re a local legend at the indoor courts or a professional movie-marathoner, share your secrets with us!
Drop your favourite rainy-day tips or photos in the comments below! 👇
Poll: If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓
In the Post's article on speeding penalties, the question is asked whether speeding fines are truly about road safety, or are they just a way to boost revenue for the Crown?
What do you think? Should speeding motorists receive speeding fines or demerit points?
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36.7% The sting of a fine (Money talks!)
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63.3% The threat of demerit points (Nobody wants to lose their license!)
🎉 Riddle me this, legends! 🎉
He/She who makes it, sells it.
He/She who buys it, doesn't use it.
The user doesn't know they are using it.
What is it?
(Shezz from Ngāruawāhia kindly provided this head-scratcher ... thanks, Shezz!)
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
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Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
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