579 days ago

Thousands of Christchurch residents stung with bill for using too much water

Nicole Mathewson Reporter from The Press

From reporter Tina Law:

More than 15,000 Christchurch residents have now been stung with a bill for using too much water this summer.

The average bill is $84, but one Woolston property has managed to rack up $2884 worth of excess water charges.

The property has used 2.1 million litres of water across the quarter, which amounts to an average of 23,743 litres each day for roughly 90 days – about 34 times more than the 700-litre daily allowance.

A property in Sumner property received a $1622 bill after churning through about 12,300 litres of water each day between October and January.

In October, the Christchurch City Council started charging people a fixed rate of $1.35 for every 1000 litres they use over the 700-litre limit every quarter, which is the equivalent of 100 toilet flushes. The average residential use is about 540 litres.

The charges were designed to reduce extreme demand on the network, particularly over summer.

Council resources general manager Leah Scales said last month, anyone with a bill in the hundreds of dollars should check for leaks.

“If they identify and fix that leak they will be eligible for a remission of the charges.”

The council did not say last week how many people had paid their bill, but in mid-March it said 812 had already paid.

People have eight weeks to pay their excess water bill, with the first invoices due later this month.

The charges have sparked criticism from some residents, with some refusing to pay and one man, Phil Yarrall has not mown his grass verge since October in protest against the charge.

Yarrall, who has yet to receive a bill, believes it is discriminatory, arbitrary in its application and nothing more than a creeping tax.

In response to public criticism the council is consulting the public as part of its draft annual plan on whether it should increase the daily allowance from 700 litres to 900 litres.

Others have been upset that about 25,365 homes are exempt from the water charge because they share a water meter with their neighbours.

However, Scales said 194 properties out of the 25,365 with shared water meters would have received a bill – less than 1% of the total.

Meters would be installed in those properties first.

Letters were sent to the city’s top water users last year, encouraging them to check their properties for leaks before the charges came into place.

Some households could be eligible for a remission, including families with more than eight members, if the high use is due to a personal medical condition and if the high use was caused by a leak that was repaired promptly.

Water use has decreased by more than 10% since charges were brought in, saving millions of litres

However, the council estimates about 38 million litres of water a day is lost from the city’s pipes on public and private land – about 15 Olympic-sized swimming pools worth.

Despite efforts by the council to reduce leaks in recent years, the amount of water lost keeps going up and now represents 27% of all water use, up from 18% in 2018.

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More messages from your neighbours
3 days ago

Poll: Is it rude to talk on the phone on a bus?

The Team from Neighbourly.co.nz

Buses can be a relaxing way to get home if you have a seat and enough space. However, it can be off-putting when someone is taking a phone call next to you.

Do you think it's inconsiderate for people to have lengthy phone calls on a bus? Vote in the poll, and add your comments below.

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Is it rude to talk on the phone on a bus?
  • 64.3% Yes
    64.3% Complete
  • 33.4% No
    33.4% Complete
  • 2.3% Other - I'll share below
    2.3% Complete
2172 votes
1 day ago

Paddy Gower seeks ‘bloody great Cantab’

Nicole Mathewson Reporter from The Press

The Kiwi journalist drilling deep into the country’s biggest issues is on a mission to find the local greats.

Paddy Gower is looking for the Good Kiwi in every region to feature in his show, The F@#$ing News - Paddy Gower Live on Tour.

To nominate a Good Kiwi, email reporters@press.co.nz with the name and a description of why your nominee should win. You an also share the local issues you think Paddy needs to tackle in the comments below.

It could be the woman whose knitting circle has made 3800 items for victims of domestic violence, the guy running the length of Aotearoa for mental health, or the woman with terminal cancer who spends her time campaigning to raise awareness and save lives.

“Basically I am looking for ... a bloody great Cantab who just gets on and gets things done. The criteria is somebody who has a positive attitude and makes the community a better place," Gower said.

“I will give this person the 'Big Ups' they deserve, and the community can celebrate them with me.”

A Good Kiwi will feature in each of Gower’s live shows in 14 centres through November and December. He will name the Cantabrian Good Kiwi at his Christchurch show on the evening of Friday, November 22, at St Margaret’s College.


The F@#$ing News - Paddy Gower Live on Tour is a sort of book tour, sort of stand-up comedy, some journalistic yarns and memoir, and some motivational speaking - with a fair bit of local in each show.

Gower also wants to know about topics of interest in the region.

“I’m ... going to be taking on a big issue facing Canterbury and offering up solutions.”

A stinky suburb, a neighbourhood needing a round-about or a cathedral in disrepair - “I will make your views count”, he said.

“I'm touring the nation to spread positivity, optimism and good vibes.”

*For tickets to the The F@#$ing News - Paddy Gower Live on Tour visit paddygower.co.nz

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24 days ago

What's your favourite recipe for gooseberry?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Love gooseberries? Share your favourite way to enjoy them. We're looking for our readers' favourite family recipes for this delicious crop. Send yours to mailbox@nzgardener.co.nz, and if we use it in the magazine, you will receive a free copy of our December 2024 issue.

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