Consumer Power
www.cab.org.nz...
Don’t know what your consumer rights are? Consumer Man and Purchase Woman to the rescue!
Meet the consumer heroes, Consumer Man and Purchase Woman. They want to give you tips that you can use to power up your consumer knowledge, and become a confident consumer. They are part of a new campaign from the government’s Consumer Protection team.
You’ll see Consumer Man and Purchase Woman featuring in print and digital ads and on social media with general messages about consumer awareness, as well as advice about specific topics like buying a motor vehicle, understanding the Consumer Guarantees Act and identifying frauds and scams.
You can watch their Faulty Product video.
If you know your rights when buying goods and services, you can be more confident about dealing with any problems that might occur after the sale.
By knowing your consumer rights you can manage tricky situations like :
returning a faulty product
buying online
changing your mind after a door to door sale
If you aren’t sure of your rights (or obligations) when goods or services you’ve paid for aren’t quite right, you can always contact your nearest Citizens Advice Bureau for information and advice.
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Citizens Advice Bureau
Dawn Proud
assist.cabchch3128@gmail.com
THANK YOU FOR YOUR SUPPORT!
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I am an odd number. Take away a letter and I become even. What number am I?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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