3247 days ago

Consumer Power

The Team from Citizens Advice Christchurch Area

www.cab.org.nz...

Don’t know what your consumer rights are? Consumer Man and Purchase Woman to the rescue!

Meet the consumer heroes, Consumer Man and Purchase Woman. They want to give you tips that you can use to power up your consumer knowledge, and become a confident consumer. They are part of a new campaign from the government’s Consumer Protection team.

You’ll see Consumer Man and Purchase Woman featuring in print and digital ads and on social media with general messages about consumer awareness, as well as advice about specific topics like buying a motor vehicle, understanding the Consumer Guarantees Act and identifying frauds and scams.

You can watch their Faulty Product video.

If you know your rights when buying goods and services, you can be more confident about dealing with any problems that might occur after the sale.

By knowing your consumer rights you can manage tricky situations like :

returning a faulty product
buying online
changing your mind after a door to door sale
If you aren’t sure of your rights (or obligations) when goods or services you’ve paid for aren’t quite right, you can always contact your nearest Citizens Advice Bureau for information and advice.
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Citizens Advice Bureau is raising funds. Here's how you can help...
We are raising as much as we can to support our cause, and we need your help! Order your NEW 2017 | 2018 Entertainment Book or Entertainment Digital Membership now. You'll receive hundreds of valuable offers for everything you love to do, and help our fundraising at the same time!
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"The Entertainment Book is such a great way to try new restaurants. It’s also a great opportunity to help community organisations." – Ali

www.entertainmentbook.co.nz...

Citizens Advice Bureau
Dawn Proud
assist.cabchch3128@gmail.com

THANK YOU FOR YOUR SUPPORT!

More messages from your neighbours
2 days ago

Poll: If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓

The Team from Neighbourly.co.nz

In the Post's article on speeding penalties, the question is asked whether speeding fines are truly about road safety, or are they just a way to boost revenue for the Crown?

What do you think? Should speeding motorists receive speeding fines or demerit points?

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If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓
  • 37.1% The sting of a fine (Money talks!)
    37.1% Complete
  • 62.9% The threat of demerit points (Nobody wants to lose their license!)
    62.9% Complete
483 votes
3 hours ago

🎉 Riddle me this, legends! 🎉

The Riddler from The Neighbourly Riddler

He/She who makes it, sells it.
He/She who buys it, doesn't use it.
The user doesn't know they are using it.
What is it?

(Shezz from Ngāruawāhia kindly provided this head-scratcher ... thanks, Shezz!)

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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5 days ago

Scam Alert: Bank cold calls

The Team from Neighbourly.co.nz

ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.

🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.

Remember, banks will:​​
❌ Never ask for your banking passwords, PINs, or verification codes​​
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device​​
❌ Never ask you to purchase gift cards or transfer funds.

If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.

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