353 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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More messages from your neighbours
2 days ago

🧩😏 Riddle me this, Neighbours…

The Riddler from The Neighbourly Riddler

I am an odd number. Take away a letter and I become even. What number am I?

Do you think you know the answer?

Want to stop seeing these in your newsfeed? No worries! Simply head here and click once on the Following button.

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3 days ago

Some Choice News!

Kia pai from Sharing the Good Stuff

DOC is rolling out a new tool to help figure out what to tackle first when it comes to protecting our threatened species and the things putting them at risk.

Why does this matter? As Nikki Macdonald from The Post points out, we’re a country with around 4,400 threatened species. With limited time and funding, conservation has always meant making tough calls about what gets attention first.

For the first time, DOC has put real numbers around what it would take to do everything needed to properly safeguard our unique natural environment. The new BioInvest tool shows the scale of the challenge: 310,177 actions across 28,007 sites.

Now that we can see the full picture, it brings the big question into focus: how much do we, as Kiwis, truly value protecting nature — and what are we prepared to invest to make it happen?

We hope this brings a smile!

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J
14 hours ago

Illuminate Market 2026 is coming soon!

Jess from Mount Albert

Hosted by Recreate NZ, Illuminate Market is a true celebration of possibility, showcasing the incredible strengths and talents of young people. A space where empowered inclusion comes to life, and the richness of diverse minds is recognised and celebrated. Illuminate Market is the vibrant, socially inclusive world we all want to see.

Bring your whānau and friends along to this joyful community event featuring market stalls, delicious kai, creative workshops, live performances and fun activities for the whole family. Free entry, all welcome!

Saturday 28th March 2026 | 4pm - 8pm
Mt Albert War Memorial Hall & Reserve, 773 New North Road, Mt Albert, Auckland

Illuminate Market is made possible with funding support from Spectrum Foundation and Albert-Eden Local Board.

Follow Recreate NZ on Facebook & Instagram for the latest event updates or visit www.recreate.org.nz....

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