AA - Caring for our Members
Received via email:
As a valued AA Member, I felt it timely as Chief Executive to write to assure you that we are taking all precautions necessary to protect our Members, customers and people against COVID-19.
Our businesses and services continue as usual and I want to assure you we are doing all we can to provide these services safely, guided by the Ministry of Health.
Whilst we always strive to provide a clean and safe environment, we have taken the following steps as extra precautions.
Increased cleaning and sanitisation in all our AA Centres, AA Auto Centres and AA Driving School vehicles, including regular cleaning of high contact surfaces.
Asked all our teams to wash and dry their hands often.
Asked our people to stay home if they are experiencing any illness or flu-like symptoms and introduced a discretionary sick leave policy.
If you are experiencing any COVID-19 or flu-like symptoms or have returned from overseas in the last 14 days, we ask that you delay your visit to our AA locations and instead call or email us.
The Ministry of Health has stated that the symptoms of COVID-19 are:
• A cough
• A high temperature (at least 38 degrees centigrade)
• A shortness of breath
For our mobile services; AA Roadservice, AA Battery Service, AA Home Response, AA Auto Glass, AA Vehicle Inspections and AA Driving School, we are asking additional screening questions to check and manage any potential risk factors.
We will continue to monitor Ministry of Health updates and we will be in touch with any changes to AA policy, otherwise business continues as usual and we look forward to continuing to serve our Members and customers.
Kind regards,
Brian Gibbons - Chief Executive Officer
🧩😏 Riddle me this, Neighbours…
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
Notice of intention to control targeted weeds
Weather permitting spot spraying will be carried out in the following areas during March 2026.
Albert-Eden,
Puketapapa & Whau
Local Boards,
Auckland Domain,
Manukau Memorial Gardens,
North Shore
Memorial Park,
Waikumete Cemetery.
Herbicide applications will be carried out in reserves, cycleways, street gardens, street kerb and channels and berms/boundary edges. No spraying will be undertaken in agreed no-spray zones, during this period.
Auckland Council operates from a Code of Practice that governs all spray operations. Spraying will be undertaken by Programmed Facility Management.
For more information please phone Auckland Council on 09 301 0101.
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