I overpaid my bill, can I get a refund?
šø If you overpaid your bill and your account is in credit, the supplier may refund you. Suppliersā terms and conditions may include:
š the amount your account must be in credit before you can request a refund
š a limit on the number of refunds you can request in a 12-month period
š the conditions that must be met for a cash refund.
Retailers, businesses, sellers, vendors or organisations have different rules about refunds, so you should check their terms and conditions or speak to someone in their accounts department. If the supplier has to pay a transaction fee to refund you, those fees may be taken out of the amount you get back.
You could also gather all your supporting documents that prove your claim. For example, your bank statement, which highlights the overpayment, relevant invoices or a copy of your credit contract.
ā¹ļø For more information on alternatives to receiving cash back or situations where you may not be entitled to a refund, visit: cab.org.nz/article/KB00044622
Original post credit: Citizens Advice Bureau New Zealand . cab.org.nz
Secure your homes over summer
Police are reminding people to keep their homes secure during the summer months.
Inspector Glenda Barnaby, Christchurch Area Prevention manager, says daytime burglaries are just as common as nightime burglaries.
āBurglaries can be committed at any time of the day, and coming into warmer months there is more opportunity for thieves."
"Although a majority of burglaries involve forced entry through windows and doors, we are starting to see more incidents at insecure premises. Police deal with cases where burglaries are committed in broad daylight, sometimes even while the victim is at home. Good weather means open doors and windows, which makes homes more vulnerable to burglars.ā
Inspector Barnaby says thereās a few things people can do to reduce their changes of a burglary being committed.
ā ļø If youāre going outside for gardening, relaxing in the sun, or working in the garage, take a moment to lock your doors and secure your windows first.
ā ļø Do the same at night when you go to bed - keep your doors and windows secure and close your curtains. Fitting window stays means you can get a breeze coming through, while keeping your windows secure.
ā ļø Get to know your neighbours - let them know if youāre going away and look out for one another.ā
If you see any suspicious activity, people or vehicles in your neighbourhood, don't hesitate to contact Police.
If you witness or suspect any illegal activity, please call 111 if it is happening now, or make a report through 105 either online or over the phone, if it is after the fact.
Poll: Are our Kiwi summer holidays helping us recharge, or holding the economy back? āļøš„
Thereās growing debate about whether New Zealandās extended Christmas break (and the slowdown that comes with it) affects productivity.
Tracy Watkins has weighed in ... now itās your turn. Whatās your take? š¤
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72.7% We work hard, we deserve a break!
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16.3% Hmm, maybe?
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11% Yes!
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