a warning message for people who do on line purchasing.

Allison from Remuera

I have been purchasing online from a company called Thin Lizzy for quite a few yrs now. I don’t have the habit of saving my credit card numbers with any online purchase. However, lately , all of a sudden ,I received an e mail from them to say thank you for my order.( I did not buy anything) I checked my credit card; they have deducted $70 from it. I checked again, their email said it was an auto renewal. So I tried to look for their phone number, there is no phone number. I quickly replied to them to ask them to cancel the order, I mentioned I did not sign up for an auto renewal. They ignored my request and sent the parcel out, 24 hours after my complained letter. I wrote to them again and asked for refund but they ignore it . They did not volunteer to cancel the subscription for me but asked me to go thro’ with their 10 steps to unsubscribe the order myself. I found their reply was so cold. I decided to cancel the credit card.