457 days ago

What is happening to our services?

Margot from Remuera

Hi Neighbours

I'm concerned as to the level of services in our city, while our rates keep going up!

A short while ago we had 3 bins damaged in 1 rubbish-day pick-up. It took close to 6 weeks to resolve and I had to repeatedly follow-up progress as the case was closed 2x without any action - one of those instances stated they "couldn't find the bins" but they had never moved from the kerb side they are collected from since they got damaged.

Similarly I reported a small water leak on 1-Aug to Watercare just outside our property, on council land. I heard nothing back and the stream of water running grew and grew. I followed it up last week, only to be told it had been thoroughly investigated and it was not a Watercare issue. If I wanted to resolve it, I could pay a plumber. Yesterday I saw the water reader and said to him the running water is a problem - he agreed. I re-reported it and today it is being fixed - by Watercare - as it is gushing. They repairers assured me it is for sure a Watercare issue.

What can we do about this? We don't pay faulty money - but we get faulty service. It's not good enough.

More messages from your neighbours
4 days ago

🧩😏 Riddle me this, Neighbours…

The Riddler from The Neighbourly Riddler

I am an odd number. Take away a letter and I become even. What number am I?

Do you think you know the answer?

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1 day ago

Scam Alert: Bank cold calls

The Team from Neighbourly.co.nz

ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.

🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.

Remember, banks will:​​
❌ Never ask for your banking passwords, PINs, or verification codes​​
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device​​
❌ Never ask you to purchase gift cards or transfer funds.

If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.

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7 hours ago

Gifts for Good Saturday Sale

Juliet McArthur from Gifts for Good

Save the date: 21 March 9.30 - 12 noon

High end international designer fabric pieces at lowest prices - embroidered, patterned, plain linens, cottons, velvets etc, upholstery and curtain fabric. Ideal for your sewing and crafting project or updating your interior design with cushions throws, table and dining linen...

Limited edition hand crafted fabric products - bags, scarves, throw rugs, tablecloths, table napkins, children's items

100% of sale price goes to help vulnerable young women out of slavery and extreme abuse.

17 Marewa Rd, Greenlane (just near the motorway interchange).
Plenty of parking available

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