Terrible NZ Post (non service)
I am trying to follow up on a package picked up locally by NZ Post on 7/7 for delivery to me. Both sender and myself are on the Shore. The only update is " Package received by NZ Post" ( on 7/7). I am trying to find out why it has taken 11 days so far ( including weekends) to further update or deliver. Attempts to call are USELESS as they pigeonhole you and you cannot get to speak to a human. I also initiated an online inquiry to which I have not even received an acknowlegement . They have the now normal response "We are experiencing higher volumes..." from the COVID days. Why do all these organisations not employ more staff to handle this? They have a radio Ad claiming to be the best courier service for businesses. Maybe that is where all their efforts go. Very annoyed
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