Has anyone else purchased from www.tonerinks.co.nz
Hi all, wondering if anyone has purchased from www.tonerinks.co.nz... Note the "s". They are not www.tonerink.co.nz... Anyway, their toners do not work (i have a brother mfc LC77300 great machine), and they came to our house to checked the toners and they also could not get them to work. They told me to change the chip in them etc from the brother toner (massive effort), this also they only say after you buy from them. Anyway, they are saying that their refund policy of 14 days apply even with their faulty toners. Apparently, I have had the toners for two months, (but the point is for two months it did not work!! and I had emailed them, called them they never got back!!) So, even the delay is their fault!! Not to mention when they turned up to check they pointed out that the machine is reading that the toners are full. Toners are not used at all obviously because they were faulty!! so, buying from them is very dangerous and a costly experience.
Also, the point that takes the cake is that they reckon they want the toners in original packaging so that they can sell it to other people. Very outrageous way to do business!! Terrible, do not buy from them. In their google review I have loaded my messaged with them. Have no idea how they have 16 good reviews... then again its not that many reviews given toners do sell a lot.
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52.5% Human-centred experience and communication
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2.8% Other - I will share below!
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