Financial assistance available for ratepayers
In the current period of uncertainty, we appreciate that many Aucklanders are facing financial hardship. The following information outlines some of the financial assistance measures that are available to help ratepayers.
Deferment of rates payment without penalties
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Under normal circumstances if your recent rates invoice was not paid in full by 28 May 2020 a penalty payment would be applied to any outstanding balance. However, if you are experiencing financial difficulties, contact the council to arrange payment by smaller installments, or defer payment of the full amount, until 31 August 2020 without attracting penalties. All registered ratepayers who require financial assistance and support at this time may apply. Here are some examples of how you can demonstrate that you are experiencing financial hardship:
Business ratepayers
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In receipt of government wage subsidy
In receipt of government-guaranteed business loan
Tax payments deferred by IRD
Residential ratepayers
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Is a participant of the mortgage repayment holiday scheme
Has lost their job or had a substantial reduction in income
To apply please go online here or call us on 09 301 0101.
You will need your name, full address of the property for which you are applying and your rates assessment number.
You will not need to upload evidence of your financial hardship in order to apply, but we may request this from you at a later date.
If you pay your rates by direct debit, you can apply to suspend your payments until 31 August 2020.
Please note this deferment scheme:
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is in addition to existing payment plans already offered to ratepayers.
does not include any outstanding payments and penalties incurred prior to 25 March 2020. In addition, the following support is available for residential ratepayers:
Rates postponement policy
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The council has a rates remission and postponement policy allowing residential ratepayers who meet certain criteria to postpone payment of their rates until a specified event such as the sale of their property. Detail on eligibility and conditions available in this document.
Rates rebate scheme
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Rates relief of up to $640 is available for those on incomes below a specified level through the government’s rates rebates scheme. Go here for details of eligibility and conditions.
Accommodation Supplement
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The Accommodation Supplement is the Government’s primary assistance for accommodation costs, including for homeowners seeking help with their rates payments. People do not need to receive a main benefit to be eligible for the accommodation supplement. For information on eligibility and to apply for the accommodation supplement you can contact Work and Income either its website at or call 0800 559 009.
More information
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If you are facing difficulties paying your rates, call us on 09 301 0101 and staff will be happy to provide further information on these options.
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Christmas Eve busiest shopping day of the year with more than 500,000 sales
Busiest shopping day of the year
Peak time 12 noon-1 pm - 563,303 transactions
Per second peak - 167 transactions
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Number of sales beats Black Friday, but lowest Christmas Eve in six years
Christmas Eve has been the busiest shopping day of the year with 9,745 sales a minute at its peak.
Payments company Worldline says noon to 1pm saw 563,303 sales recorded on its network, down by about 7 percent on a year ago.
The company's network covers about three-quarters of the electronic terminals in operation.
Worldline did not have a dollar value for spending, but the peak number of transactions was the lowest for the past six years and well shy of the record 679,436 in 2019, before the pandemic.
Earlier this month it noted rising sales in the first three weeks of the month, but they remained 1.3 percent lower than 2024, with most parts of the country trailing the previous year's spending.
Official data from Stats NZ to the end of November showed a small rise in spending on the previous month, to 1.6 percent higher for the year.
Retail spending has been subdued as households have remained cautious because of high prices and a slow benefit from lower interest rates, and as well as concerns about the soft labour market.
However, recent surveys have shown improving consumer sentiment with ANZ bank's monthly report showing confidence at its highest level in four years.
Boxing Day is traditionally the country's favourite shopping day, but with Black Friday spending also softer this year the amount going through retailers' terminals may also be down on a year ago.
Adding a dampener to consumer spending may be the recent rises in longer term fixed mortgage rates because of higher wholesale rates.
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Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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79.2% Yes! It's better to regift what I don't need
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20.8% No. It's the thought and effort that matters
Exclusive Christmas Sleep Deals - Up to 65% OFF Beds!
Hi neighbours,
This coming Christmas, why not treat yourself to better sleep? For one day only, we’re offering an extra 5% OFF on top of our already reduced Boxing Day Bed Sale prices!
With up to 65% OFF on selected beds and FREE delivery, there’s never been a better time to upgrade your sleep. But hurry, these deals are moving fast, and once stock is gone, it’s gone!
If you’d like to see what’s available:
Find your nearest Beds4U store: beds4u.co.nz/store-locator
Browse all Boxing Day deals: beds4u.co.nz/boxing-day
Don’t miss out, give yourself the gift of quality sleep this Christmas!
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