213 days ago

Poll: No more card payment surcharges – but who should be covering the cost? 💸

The Team from Neighbourly.co.nz

The Government says it's scrapping those annoying card surcharges – and it’s happening next year.

Consumer NZ is stoked, saying these sneaky surcharges cost Kiwis around $65 million a year and should’ve been gone ages ago.

But not everyone’s convinced it’s a win. Labour and Hospitality NZ are worried the costs won’t just disappear. Labour MP Arena Williams put it simply: there should not be surcharges for customers at all. But she points out that the Government’s plan does not deal with banks and merchants “who still scoop a big fee”.

Many of our community are rocked by the recent announcement. Retailers warn card surcharge ban could lead to higher prices - the unfortunatel reality is that small businesses are feeling the squeeze along with their customers. In comparison, large retailers pay significantly lower banking fees and ultimately have more leverage at the negotiation table.

💸 So someone still pays – but who?

We want to know: Who should be covering this cost?
Share your thoughts in the comments!

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No more card payment surcharges – but who should be covering the cost? 💸
  • 5.7% Retailers need to absorb the cost
    5.7% Complete
  • 88.7% The banks are the problem - the cost should not sit with consumers or retailers
    88.7% Complete
  • 4.2% I do not mind paying a surcharge - I just want everything to be transparent
    4.2% Complete
  • 1.4% It is more complicated - I will share below
    1.4% Complete
2839 votes
More messages from your neighbours
4 days ago

🧩😏 Riddle me this, Neighbours…

The Riddler from The Neighbourly Riddler

I am an odd number. Take away a letter and I become even. What number am I?

Do you think you know the answer?

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1 day ago

Scam Alert: Bank cold calls

The Team from Neighbourly.co.nz

ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.

🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.

Remember, banks will:​​
❌ Never ask for your banking passwords, PINs, or verification codes​​
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device​​
❌ Never ask you to purchase gift cards or transfer funds.

If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.

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10 hours ago

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