AA - Caring for our Members
Received via email:
As a valued AA Member, I felt it timely as Chief Executive to write to assure you that we are taking all precautions necessary to protect our Members, customers and people against COVID-19.
Our businesses and services continue as usual and I want to assure you we are doing all we can to provide these services safely, guided by the Ministry of Health.
Whilst we always strive to provide a clean and safe environment, we have taken the following steps as extra precautions.
Increased cleaning and sanitisation in all our AA Centres, AA Auto Centres and AA Driving School vehicles, including regular cleaning of high contact surfaces.
Asked all our teams to wash and dry their hands often.
Asked our people to stay home if they are experiencing any illness or flu-like symptoms and introduced a discretionary sick leave policy.
If you are experiencing any COVID-19 or flu-like symptoms or have returned from overseas in the last 14 days, we ask that you delay your visit to our AA locations and instead call or email us.
The Ministry of Health has stated that the symptoms of COVID-19 are:
• A cough
• A high temperature (at least 38 degrees centigrade)
• A shortness of breath
For our mobile services; AA Roadservice, AA Battery Service, AA Home Response, AA Auto Glass, AA Vehicle Inspections and AA Driving School, we are asking additional screening questions to check and manage any potential risk factors.
We will continue to monitor Ministry of Health updates and we will be in touch with any changes to AA policy, otherwise business continues as usual and we look forward to continuing to serve our Members and customers.
Kind regards,
Brian Gibbons - Chief Executive Officer
A Neighbourly Riddle! Don’t Overthink It… Or Do?😜
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
If you multiply this number by any other number, the answer will always be the same. What number is this?
Outdated 'Recent Notices in New Zealand'
Can anyone here or from Neighbourly.co.nz please explain to me why we have the so called ''Recent Notices in New Zealand' a.k.a. death notices tab here on Neighbourly when if fact, the most recent death notice is from 2023?
I don't know if anyone has used this tab recently, if ever, I only used when looking for a friend's recent death notice.
If this isn't going to be updated or in fact be what they say it is, 'Recent Notices in New Zealand', then please replace it with something we can all access with up to date information, maybe bring back the groups option - just a thought.
Any ideas people?
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
-
9.6% For. Self-service is less frustrating and convenient.
-
43.4% I want to be able to choose.
-
46.9% Against. I want to deal with people.
Loading…
