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459 days ago

Swipe cards in, taxi chits out for Mobility Scheme users

Nicole Mathewson Reporter from The Press

By local democracy reporter Lois Williams:

West Coasters with mobility problems will soon be able to use a swipe card for subsidised taxi trips, instead of paper vouchers.

The regional council, which administers the Total Mobility scheme on the Coast, is switching from taxi chits to a card system, bringing the region into line with the rest of the country.

More than 900 people on the West Coast are Total Mobility users.
The scheme is 75% subsidised by the NZ Transport Agency (NZTA), 20% by the regional council and the user pays the remainder, with a cap of $30 per trip.

A staff report to Tuesday's Resource Management Committee said the paper vouchers were outdated.

“The chit system is unreliable, difficult to administer, susceptible to fraud and poses problems for those who wish to travel between regions.”

Staff were proposing a change to a digital system, and contract with three companies to provide software, print the cards, and supply card readers for taxi companies as needed.

It would cost $35,000 to make the change but with NZTA subsidies of $21,500 the set-up cost to the regional council would be $14,354 plus GST.

The council’s ongoing costs with the new system would be an extra $3 per taxi trip - $1159 a year.

Council chairperson Peter Haddock told LDR the West Coast was one of only two Total Mobility operators in the country still using paper vouchers.

“The swipe card system brings us into line with most other regions and it’ll be more convenient for people with mobility challenges - and it’ll save our staff time and be lot easier to administer.”

CCS Disability Action’s West Coast manager, Kelly Blomfield, is welcoming the change.

“Having a card will make it much easier for our people, not having to trek back and forth to the council asking for vouchers when you can’t get around easily to start with.”

The cards had the approved user’s photo on them, making them much less vulnerable to fraud, Blomfield said.

More messages from your neighbours
17 days ago

Time to Tickle Your Thinker 🧠

The Riddler from The Neighbourly Riddler

If a zookeeper had 100 pairs of animals in her zoo, and two pairs of babies are born for each one of the original animals, then (sadly) 23 animals don’t survive, how many animals do you have left in total?

Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!

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19 days ago

Poll: As a customer, what do you think about automation?

The Team from Neighbourly.co.nz

The Press investigates the growing reliance on your unpaid labour.

Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.

We want to know: What do you think about automation?
Are you for, or against?

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As a customer, what do you think about automation?
  • 9.6% For. Self-service is less frustrating and convenient.
    9.6% Complete
  • 43.2% I want to be able to choose.
    43.2% Complete
  • 47.2% Against. I want to deal with people.
    47.2% Complete
2304 votes
3 days ago

Have you got New Zealand's best shed? Show us and win!

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Once again, Resene and NZ Gardener are on the hunt for New Zealand’s best shed! Send in the photos and the stories behind your man caves, she sheds, clever upcycled spaces, potty potting sheds and colourful chicken coops. The Resene Shed of the Year 2026 winner receives $1000 Resene ColorShop voucher, a $908 large Vegepod Starter Pack and a one-year subscription to NZ Gardener. To enter, tell us in writing (no more than 500 words) why your garden shed is New Zealand’s best, and send up to five high-quality photos by email to mailbox@nzgardener.co.nz. Entries close February 23, 2026.

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