Our services at Alert Level 3
Northland region moves to Alert Level 3 at 11:59pm Thursday 2 September 2021. At Alert Level 3 we provide the following services:
🟢 Rubbish and recycling collection
🟢 Drinking water
🟢 Wastewater
🟢 Roads
🟢 Parks and reserves and walking trails (please keep physical distance from people outside your "bubble")
🟢 Public toilets (to a reduced level)
🟢 Cemeteries
🟢 Animal control for dangerous dogs and wandering stock
🟢 Noise control - with limitations
🟢 Te Matau a Pohe Bridge lifting
Our call centre will still be open 24-hours, every day:
✆ 09 430 4200 or 0800 932 463.
The following services will be provided to a limited degree, subject to safety measures, masks and physical distancing:
🟠 Transfer stations (winter hours schedule)
🟠 Building inspections
🟠 Resource consent inspections
🟠 Some roadworks
🟠 Some regulatory inspections
🟠 Jetties open
🟠 Free parking
🟠 Library book loans extended until libraries open again
🟠 Public facilities closed
The following public facilities are closed:
❌ Playgrounds
❌ Forum North and Ruakaka Customer Service Centre
❌ Libraries
❌ i-Sites and the Hub
❌ Water Laboratory (public access)
❌ Clapham’s Clocks
❌ Botanica
❌ Dog Parks
❌ Aquatic Centre
❌ Art Museum
❌ Kiwi North
❌ Quarry Gardens
❌ Skateparks
❌ Bike park
❌ Boat ramps
❌ Semenoff Stadium
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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