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Today, I had a conversation with a customer who had concerns about our online booking system. They felt that the form we require to be filled out was too complex and suggested that we should offer phone bookings as an alternative. I tried to explain why we do things the way we do.
I understand the appeal of talking to a real person on the phone, especially when it comes to planning a move with a company like Mr. Shifter. However, I wanted to stress the importance of our online form. It's not there just to complicate things; it's designed to help us make sure we send the right team and equipment to make your move smooth and efficient. That's why it may take a bit of your time to complete.
I do acknowledge that the form can seem like a hassle. But what's important to understand is that if we switched to handling phone bookings, we'd have to hire more staff to manage those calls. This, in turn, would lead to higher costs for our services. At Mr Shifter, we're committed to providing affordable solutions to our valued customers, and the online form is a key part of that commitment.
So please, the next time any small local firm asks you to fill out an online form, it's not about inconvenience but rather about ensuring a seamless process and keeping our costs reasonable. It's our primary aim is to offer affordable, efficient, and high-quality services to all our customers.
$50 garden centre vouchers!
Our winners this week have won $50 to spend at a local garden centre.
Congratulations to:
Cassie Arauzo from Cockle Bay
Elizabeth Williams from Hillcrest
Luke Shamy from Hornby
Mitchell Hopping from Wallacetown
Get in touch with our helpdesk team here if you're on this list! If you're not a winner, check back next week just in case.
Poll: Is it okay to grocery shop in your PJs?
I'm sure you've seen it while doing your weekly shop... In fact, it may have even been you.
What do you think about people heading to the supermarket in their pyjamas?
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14.5% It's fine!
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74.9% It's questionable
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10.6% Other - I'll share below
This one was sent in by your fellow neighbour, can you figure it out?
What is first white then red and the plumper it gets the more the old lady likes it?
Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.
Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
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