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Today, I had a conversation with a customer who had concerns about our online booking system. They felt that the form we require to be filled out was too complex and suggested that we should offer phone bookings as an alternative. I tried to explain why we do things the way we do.
I understand the appeal of talking to a real person on the phone, especially when it comes to planning a move with a company like Mr. Shifter. However, I wanted to stress the importance of our online form. It's not there just to complicate things; it's designed to help us make sure we send the right team and equipment to make your move smooth and efficient. That's why it may take a bit of your time to complete.
I do acknowledge that the form can seem like a hassle. But what's important to understand is that if we switched to handling phone bookings, we'd have to hire more staff to manage those calls. This, in turn, would lead to higher costs for our services. At Mr Shifter, we're committed to providing affordable solutions to our valued customers, and the online form is a key part of that commitment.
So please, the next time any small local firm asks you to fill out an online form, it's not about inconvenience but rather about ensuring a seamless process and keeping our costs reasonable. It's our primary aim is to offer affordable, efficient, and high-quality services to all our customers.
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For a bit of fun...
What old products do you miss? Some products do become part of your life, whether it's just a treat you have at the cinema or your favourite breakfast spread.
Do you have a childhood memory to share? Let us know below what products you still think of fondly!
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It's prize draw Tuesday...
...and our winners can treat the young people in their lives. Congratulations to:
Lauren Brown from Invercargill
Paula Ratahi from New Plymouth
Whetu Matthews from Tauranga
Geraldine Alison from Whangarei
These members have won a $100 Toyworld gift card! Get in touch here before the 16th of July, winners!
We have a prize draw every Tuesday so make sure you come back every week and check whether you're a winner.
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Win a brand-new home!
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Make this coastal property your permanent residence, a holiday home, a rental, or you can simply sell it!
Get your tickets today at heartlottery.org.nz.
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