444 days ago

π—•π—”π—Ÿπ—”π—‘π—–π—œπ—‘π—š 𝗖𝗒𝗦𝗧𝗦 𝗔𝗑𝗗 π—–π—’π—‘π—©π—˜π—‘π—œπ—˜π—‘π—–π—˜: π—§π—›π—˜ π—Ÿπ—’π—šπ—œπ—– 𝗒𝗙 𝗠π—₯ π—¦π—›π—œπ—™π—§π—˜π—₯'𝗦 π—’π—‘π—Ÿπ—œπ—‘π—˜ π—•π—’π—’π—žπ—œπ—‘π—š 𝗣π—₯π—’π—–π—˜π—¦π—¦.

Grant from Mr Shifter LTD

Today, I had a conversation with a customer who had concerns about our online booking system. They felt that the form we require to be filled out was too complex and suggested that we should offer phone bookings as an alternative. I tried to explain why we do things the way we do.

I understand the appeal of talking to a real person on the phone, especially when it comes to planning a move with a company like Mr. Shifter. However, I wanted to stress the importance of our online form. It's not there just to complicate things; it's designed to help us make sure we send the right team and equipment to make your move smooth and efficient. That's why it may take a bit of your time to complete.

I do acknowledge that the form can seem like a hassle. But what's important to understand is that if we switched to handling phone bookings, we'd have to hire more staff to manage those calls. This, in turn, would lead to higher costs for our services. At Mr Shifter, we're committed to providing affordable solutions to our valued customers, and the online form is a key part of that commitment.

So please, the next time any small local firm asks you to fill out an online form, it's not about inconvenience but rather about ensuring a seamless process and keeping our costs reasonable. It's our primary aim is to offer affordable, efficient, and high-quality services to all our customers.

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More messages from your neighbours
3 hours ago

Have you got your tickets yet?

Heart Foundation Lottery

Welcome the new year with the chance to win a brand-new home!

For just $15 a ticket, you could win this fully furnished Jennian home in the stunning coastal town of Clarks Beach, Aucklandβ€”your perfect escape, just a short drive from the city.

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Get your tickets today at heartlottery.org.nz.
Find out more

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12 days ago

Poll: Would you rather: Christmas in summer forever or winter forever?

The Team from Neighbourly.co.nz

Just a bit of a fun poll to get you thinking.

If you had to live out your Christmas days, would you prefer it was a summer Christmas or a winter Christmas?

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Would you rather: Christmas in summer forever or winter forever?
  • 62.7% Summer
    62.7% Complete
  • 35.8% Winter
    35.8% Complete
  • 1.4% Other - I'll share below
    1.4% Complete
2009 votes
1 day ago

What word sums up 2024, neighbours?

The Team from Neighbourly.co.nz

If 2020 was the year of lockdowns, banana bread, and WFH (work from home)....

In one word, how would you define 2024?

We're excited to see what you come up with!

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