Fight back against the buffoonery endemic to Vodafone
Fed up with Vodafone? (I fear it will only get worse now they have been sold.) I have an idea below, but first:
Here's what I have experienced having just moved here - sound familiar to you?
TV constantly dropping out in the evening. Installation snafus. Can't record TV programs. Promised a consolidated bill for fiber, TV, phone - that took four months and I still get an extra bill. I was promised TV on demand still doesn't work.
Calling customer service is torture, long wait times, and the folks in the Philippines call center are not really empowered to help - and don't really care to. (Why can't they employ NZ people?)
Below is an idea to get the sinecures (I mean executives) at Vodafone to get their damned act together. (For any lawyers out there if Vodafone fails to provide adequate service or live up to their sales people's empty promises, then is that grounds for cancelling contract?)
You can find all the executives in LinkedIn. Send them a strong message expressing your disgust. Don't insult, just point out their terrible service. The top guy is: Jason Paris. Go here: www.linkedin.com...
You will also see links to the so-called Consumer Director at Vodafone New Zealand Matt Williams www.linkedin.com...
and others who are supposed to be involved in customer relations. Tell them how you feel. Let's start a campaign.
Poll: Should the government levy industries that contribute to financial hardship?
As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙
One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.
So we want to hear what you think:
Should the government ask these industries to contribute?
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59.3% Yes, supporting people is important!
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25.3% No, individuals should take responsibility
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15.4% ... It is complicated
A Neighbourly Riddle! Don’t Overthink It… Or Do?😜
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
If you multiply this number by any other number, the answer will always be the same. What number is this?
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.7% For. Self-service is less frustrating and convenient.
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43.1% I want to be able to choose.
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47.2% Against. I want to deal with people.
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