If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Share your favourite main crop potato recipe and win a copy of our mag!
Love potatoes? We will give away free copies of the May 2026 issue to readers whose potato recipes are used in our magazine. To be in the running, make sure you email your family's favourite way to enjoy potatoes: mailbox@nzgardener.co.nz, by March 1, 2026.
Poll: 🤖 What skills do you think give a CV the ultimate edge in a robot-filled workplace?
The Reserve Bank has shared some pretty blunt advice: there’s no such thing as a “safe” job anymore 🛟😑
Robots are stepping into repetitive roles in factories, plants and warehouses. AI is taking care of the admin tasks that once filled many mid-level office jobs.
We want to know: As the world evolves, what skills do you think give a CV the ultimate edge in a robot-filled workplace?
Want to read more? The Press has you covered!
-
52.6% Human-centred experience and communication
-
14.8% Critical thinking
-
29.8% Resilience and adaptability
-
2.8% Other - I will share below!
Trusted Painters for Every Home
Hi neighbours!
At Graham’s Painters we bring 40+ years of experience, a friendly team of over 20+ full-time professionals, and a “get-it-done” attitude to every job big or small.
We specialise in interior/exterior painting, roof painting, house washing, decking, fencing, wallpapering, and cedar weatherboards. We’re tidy, punctual, and perfect for busy families, non-DIYers, and retirees.
Discounts available for SuperGold Card holders
Serving all of Wellington, Hutt Valley & up to Plimmerton.
Message us today for a free quote, we’d love to help bring your home to life!
Loading…
