2195 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
2 hours ago

Same Again Dan

Michael from Trentham

Who else besides me has gotten annoyed well before now with TVOne weather presenter, Daniel Corbett constant use of the term: SAME THING AGAIN.

Dan uses this term at least two-three times on any evening he is doing the weather presentation. A year ago and it wasn't in his vocabulary.

Ok, NZ is not a huge country and therefore the weather region by region, city by city can be pretty similar. But to use the same terminology when there is either no need to or many alternatives, rankles me anyway.

His weather colleagues have never used this Corbett habitual three worded expression.

Another thing Dan does with so much more repetitiveness of late is the frimmp, woosh, voomb sounds of noise he makes to describe rain, wind, impending climatic conditions or whatever.

Come on Dan. You weren't doing or saying these things in the UK.

13 hours ago

Poll: Is it okay to grocery shop in your PJs?

The Team from Neighbourly.co.nz

I'm sure you've seen it while doing your weekly shop... In fact, it may have even been you.

What do you think about people heading to the supermarket in their pyjamas?

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Is it okay to grocery shop in your PJs?
  • 14.2% It's fine!
    14.2% Complete
  • 77% It's questionable
    77% Complete
  • 8.8% Other - I'll share below
    8.8% Complete
972 votes
21 hours ago

Rise and riddle, friends! Let’s solve this one together!

Riddler from The Neighbourly Riddler

How much dirt is in a hole that measures four feet by four feet by five feet?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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