If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Poll: How should Guy Fawkes be celebrated?
While it is a fun occasion, fireworks on Guy Fawkes Night has caused much conflict over the years, upsetting our pets and disrupting the sleep of neighbours.
How should we celebrate Guy Fawkes Night? Vote in our poll and share your thoughts below.
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28.6% With a city-wide public fireworks display
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19.7% Small fireworks displays in each community
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8.1% Keep it as is
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32.9% We shouldn't celebrate it!
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10.4% Anything but fireworks
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0.4% Other - I'll share below
Brain Burn Alert! Today’s Riddle Will Make You Think Twice!
What is seen in the middle of March and April that can't be seen at the beginning or end of either month?
Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.
Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
International Volunteer Managers Day
Yesterday marked International Volunteer Managers Day. So throughout this week we will be spotlighting several amazing volunteer managers from across the Wellington region.
Liv has recently started managing a diverse team of volunteers at The Free Store Wellington. Here are some words about what she loves about her role!
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