What can you do about that bill?
If you experience a billing issue, you should talk to your provider first. For extra help, you can talk to TDR – your free and independent complaint service.
Almost 40% of complaints received by TDR in 2022 were about bills. Whether it’s a broadband, mobile or home phone billing issue, it’s free to resolve your complaint with TDR. It’s easy too – you can contact TDR online or by phoning 0508 98 98 98 – and we’ll start working with you and your provider.
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.4% For. Self-service is less frustrating and convenient.
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43.4% I want to be able to choose.
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47.1% Against. I want to deal with people.
The butcher with a taste for adventure
Jonathan and Sarah Walker are a couple with a give-it-a-go attitude to life, whether it’s travelling the world in a Land Rover or starting a butchery business with no experience.
Nestled below Hakarimata Scenic Reserve just outside of Ngāruawāhia is Soggy Bottom Holding, the local butcher you’ll recognise from frosty mornings at the farmer’s markets.
‘Devastated and disappointed’ - former students hope it wasn’t one of their own
Former students of Taupō Nui-a-Tia College say they’re “devastated” and “disappointed” after the alleged arson at their school which has left an entire block of classrooms, and a health centre destroyed by fire.
Emergency services were called to the school about 2.15pm on Sunday, when plumes of black smoke could be seen across town.
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