Adding a profile picture
Adding a profile photo is a great way to personalise your profile on Neighbourly.
To add a profile photo using your computer
Visit your profile by clicking on MY NEIGHBOURLY at the top of the screen and select MY PROFILE from the drop-down menu
Click EDIT PROFILE
Next to "upload a photo", click SELECT PROFILE PICTURE
Once you've selected your photo and clicked Open, you will have a chance to crop the picture to the size you wish
Once you are happy, click SAVE at the bottom of the page
You will now see your photo in your profile.
To add a profile photo using your mobile app
Tap on the ME tab at the bottom of your screen
Tap SETTINGS under your current picture
Select ACCOUNT
Tap the blue writing that reads CHANGE PROFILE PICTURE
Choose where you'd like to upload your photo from and select the picture
Once you're happy with your choice, tap DONE
Offers, Events & Inspiration
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🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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