1266 days ago

MSD (Ministry of Social Development) above the law??

Sue from Welcome Bay

I do normally do this, however I have had a situation that I feel needs highlighting.

I got power of attorney for my Mum after mental health issues a couple of years ago, never expecting to really need to use it.

Unfortunately a couple of months ago she had a stroke, was not discovered for potentially a day or so, and has not recovered, and is now in care.

The power of attorney has been a blessing, it has enabled me to change details, access information, and everyone has been amazing to deal with, except for MSD (Ministry of Social Development), for some reason they feel they above the law. They will not accept the power of attorney nor the activation of it by a doctor as enough to access Mum's files, to change details and to apply for any financial help required. I was completely floored and stunned by this. All companies, including the council, bank, insurance, power, phone have never had any problems, just needed a copy of the power of attorney. Not MSD, no they want a special form filled out and signed by Mum, seriously, and if Mum can't sign then a doctor!!! I have to admit the lady I was dealing with was very helpful and apologetic, however that is there policy, and I told her that MSD are wrong!! And that I will not fill out their special form.

I can not believe that a government department that is supposed to be there to help and assist, is actually the one place which is giving me the most hassle and causing me the most stress!! I do not believe a government department, which is funded with my taxes has the right to be above the law!! This government needs to get it's head in the real world, this is not on!!

More messages from your neighbours
10 hours ago

Scam Alert: Bank cold calls

The Team from Neighbourly.co.nz

ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.

🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.

Remember, banks will:​​
❌ Never ask for your banking passwords, PINs, or verification codes​​
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device​​
❌ Never ask you to purchase gift cards or transfer funds.

If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.

Image
3 days ago

🧩😏 Riddle me this, Neighbours…

The Riddler from The Neighbourly Riddler

I am an odd number. Take away a letter and I become even. What number am I?

Do you think you know the answer?

Want to stop seeing these in your newsfeed? No worries! Simply head here and click once on the Following button.

Image
R
3 hours ago

Bethlehem college fundraiser

Roberto from Bethlehem

Good afternoon, How are you all doing?

Bethlehem College is doing a last car wash fundraiser this Saturday to be able to send kids down to Twizel for the Maadi Cup National regatta.

If you would like to have your car, truck, motorcycle, boat, lawnmower or helicopter washed, please come down after 12am at the college.

Much appreciated, and please feel free to pass on this poster to everyone you may know.

Image