Taupō customer experience among best in the country
Taupō District Council has been named one of the top council’s in the country for customer experience.
The council’s customer services team took out second place in the Customer Experience Award, presented as part of the 2019 Association of Local Government Information Management (ALGIM) Spring Conference.
The awards were judged on a mystery shopper's experience that anonymously assessed customer services and responses.
Head of communications and customer relations Lisa Nairne said the award confirmed the team’s commitment to excellent customer service.
“The community is always at the forefront of everything we do and to be recognised so highly – out of 78 local authorities across the country – is a great achievement.”
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
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Some Choice News!
DOC is rolling out a new tool to help figure out what to tackle first when it comes to protecting our threatened species and the things putting them at risk.
Why does this matter? As Nikki Macdonald from The Post points out, we’re a country with around 4,400 threatened species. With limited time and funding, conservation has always meant making tough calls about what gets attention first.
For the first time, DOC has put real numbers around what it would take to do everything needed to properly safeguard our unique natural environment. The new BioInvest tool shows the scale of the challenge: 310,177 actions across 28,007 sites.
Now that we can see the full picture, it brings the big question into focus: how much do we, as Kiwis, truly value protecting nature — and what are we prepared to invest to make it happen?
We hope this brings a smile!
Poll: Are you feeling more optimistic about our local economy lately?
Waikato farmers are leading the way! 🚜🐄 With exports booming and "stellar seasons" on the books, our farmers are pumping value back into the region.
Even with a cautious approach to spending, the benefits are slowly making their way into the local economy.
We want to know: Are you feeling more optimistic about our local economy lately?
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37.5% Yes, definitely!
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18.8% Getting there...
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43.8% Still waiting to see it.
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