Taupō customer experience among best in the country
Taupō District Council has been named one of the top council’s in the country for customer experience.
The council’s customer services team took out second place in the Customer Experience Award, presented as part of the 2019 Association of Local Government Information Management (ALGIM) Spring Conference.
The awards were judged on a mystery shopper's experience that anonymously assessed customer services and responses.
Head of communications and customer relations Lisa Nairne said the award confirmed the team’s commitment to excellent customer service.
“The community is always at the forefront of everything we do and to be recognised so highly – out of 78 local authorities across the country – is a great achievement.”
Brain Teaser of the Day 🧠✨ Can You Solve It? 🤔💬
Make a hearty dish. Take just half a minute. Add four parts of kestrel. Then just add one. What have you made?
(Trev from Silverdale kindly provided this head-scratcher ... thanks, Trev!)
Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!
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Poll: Should the government levy industries that contribute to financial hardship?
As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙
One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.
So we want to hear what you think:
Should the government ask these industries to contribute?
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59.4% Yes, supporting people is important!
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26.4% No, individuals should take responsibility
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14.2% ... It is complicated
Poll: 🤖 What skills do you think give a CV the ultimate edge in a robot-filled workplace?
The Reserve Bank has shared some pretty blunt advice: there’s no such thing as a “safe” job anymore 🛟😑
Robots are stepping into repetitive roles in factories, plants and warehouses. AI is taking care of the admin tasks that once filled many mid-level office jobs.
We want to know: As the world evolves, what skills do you think give a CV the ultimate edge in a robot-filled workplace?
Want to read more? The Press has you covered!
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50% Human-centred experience and communication
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18.8% Critical thinking
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31.3% Resilience and adaptability
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0% Other - I will share below!
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