If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Poll: Is your nearest emergency department up to scratch?
Concerns have been raised about Nelson Hospital with complaints of lack of staffing and excessive wait times. Do you have confidence in your local emergency department?
-
36.6% Yes, it serves us well
-
62.7% No, I have concerns
-
0.7% Other - I'll share below
🎭 Tricky, Twisty, and Totally Fun—Let’s Riddle! 🤹♂️
I bring people together, though I’m not alive;
I’m small but vital, helping communities thrive;
I’m often green, sometimes blue or red—
without me, connections might be dead—
What am I?
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
Show us your projects
Whether it's craft, haberdashery, woodwork or upcycling, we'd love to see what you've been working on lately.
You may even spark someone else's creativity...
Tell us about your current project or show us a picture in the comments below...
Loading…
