81 days ago

Further important update to all Neighbourly members

The Team from Neighbourly.co.nz

Dear Neighbours,

We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.

Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.

We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.

Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.

Following best practice, we will look to seek a court injunction against any use of the material.

We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.

Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.

Q&A regarding Neighbourly data breach

The Team at Neighbourly

Image
More messages from your neighbours
1 day ago

We're taking the bus!

The Team from Neighbourly.co.nz

The number of Wellingtonians taking the bus and train rose by 3% last week compared to the same time last year, according to Metlink.

Not surprising given petrol prices at the moment. But if you're considering giving up your car commute for a leisurely bus ride in the mornings, it would be worth it.

It's about to get even easier: In April, e-pay will be launched, meaning you can tap on with your credit cards as well as smart devices.

It's better on the environment too: With most Metlink trains running on electricity, 25% of the bus fleet being EV’s and the Ika Rere electric ferry, Metlink is able to move more people using less fuel than any other transport option.

With fuel costs so high, it's a good idea to jump on board if you can. If you've become a public transport convert recently, how have you found it?

Image
5 hours ago

Poll: How important is the ability to book a doctor’s appointment online?

The Doctors

Hi Neighbours
Here at The Doctors we would love to hear how you prefer to book your doctor’s appointments. With busy schedules, different people find different methods easier.

For some, online booking is very convenient, you can make an appointment anytime without needing to wait on the phone. Others still prefer calling the clinic and speaking to a real person, especially if they have specific questions about their visit.

Your feedback helps us understand what works best for our patients and how we can improve access to care.
Find out more

Image
How important is the ability to book a doctor’s appointment online?
  • 34.9% I prefer booking online whenever possible
    34.9% Complete
  • 26.4% Online booking is helpful but not essential
    26.4% Complete
  • 34% I prefer calling the clinic
    34% Complete
  • 4.7% I didn’t know online booking was available
    4.7% Complete
106 votes
27 days ago

Poll: Are you still heading to your local for your caffeine fix, or has the $$ changed your habits? ☕

The Team from Neighbourly.co.nz

Wellington’s identity is built on its cafe culture, but with costs climbing, that culture is under pressure. We’ve seen the headlines about recent closures, and it’s a tough pill to swallow along with a $6+ coffee.

We all want our favourite spots to stay open, but we also have to balance our own budgets ⚖️

We want to know: How are you handling the "coffee math" in 2026? Are you still heading to your local for a chat and a caffeine fix, or has the cost of living changed your habits?

Keen to read more about "coffee math"? The Post has you covered.

Image
Are you still heading to your local for your caffeine fix, or has the $$ changed your habits? ☕
  • 46% I avoid spending money on coffee
    46% Complete
  • 39.6% I still indulge at my local cafe
    39.6% Complete
  • 14.4% Irrelevant - coffee is not for me
    14.4% Complete
424 votes