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956 days ago

KCDC Announce Waikanae Library To Reopen Monday

James from Waikanae

MEDIA ADVISORY
29 July 2022
Waikanae Library to open on Monday but Service Centre remains closed
The Kāpiti Coast District Council has confirmed that it will re-open it’s Waikanae Library from Monday 1 August but the Waikanae Service Centre will remain closed for another week due to staff illness.
Interim Chief Executive Gary Simpson acknowledged that the prolonged closure of the Waikanae Service Centre was not ideal and encouraged residents to visit the Council’s primary service desk in Paraparaumu or Ōtaki Service Centre if they’re unable to access the information or support they need or make a payment online.
“We are continuing to do the best we can with the resources we have available. We are very aware that some of our Waikanae customers prefer to engage with our customer service team in person but this simply isn’t possible right now. We are hopeful, subject to staff availability that we will be able to re-open the Waikanae Service Centre from Monday 8 August.
“Waikanae residents who are unable to register their dogs online or visit our service desk in Paraparaumu or Ōtaki Service Centre before the dog registration due date won't incur late penalties for another week due the service disruption.”
Mr Simpson said a combination of staff illness, leave and high call volumes was continuing to impact the Council’s ability to answer calls.
“We’re asking customers with non-urgent queries or requests for service to contact us via email at kapiti.council@kapiticoast.govt.nz or our website, kapiticoast.govt.nz, or Antenno app. This will help ensure people requiring urgent Council assistance can access the support they need.”
ENDS

More messages from your neighbours
5 days ago

Old USB Cable?

Russell from Paraparaumu

I have an old digital camera my daughter would like to use (for reasons which are beyond my simple brain) but in order to charge it, I need a "Mini USB A/B" cable (pictured). Does anyone have one kicking about they can pass on? Cheers.

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4 days ago

Poll: Would you use a pet cemetery?

The Team from Neighbourly.co.nz

Dave Stephens has created a pet cemetery on his land.

The 10-acre site in Albany, Auckland, features graves nestled among beautifully manicured gardens and unique art pieces, offering a serene space where visitors can pay their respects in their own way.

Is a local pet cemetery something you think you would use? Share your thoughts below.

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Would you use a pet cemetery?
  • 31.3% Yes
    31.3% Complete
  • 67.1% No
    67.1% Complete
  • 1.5% Other - I'll share below
    1.5% Complete
1296 votes
17 hours ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

This week we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you. Ask away!

Andrew will be here live on Wednesday at 9.30am, but go ahead, and add your question below now ⇩

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