Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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79.4% Yes! It's better to regift what I don't need
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20.6% No. It's the thought and effort that matters
🐾🎁🌲Our Christmas and New Year Opening Hours🐾🎁🌲
🌲25th December Thursday: Closed
🌲26th December Friday: Closed
🩺27th December Saturday- Open (Papatoetoe clinic) 9am - 3pm
🎉28th December Sunday: Closed
🩺29th, 30th and 31st December: Open 8am -6pm (both clinics)
🎉1st January Thursday: Closed
🎉2nd January Friday: Closed
🩺3rd January Saturday and Onwards: Normal Trading Hours for both clinics: 8am to 6pm Weekdays and 9am to 3pm Saturday (Papatoetoe )
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
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