351 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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More messages from your neighbours
1 hour ago

🧩😏 Riddle me this, Neighbours…

The Riddler from The Neighbourly Riddler

I am an odd number. Take away a letter and I become even. What number am I?

Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!

Want to stop seeing these in your newsfeed? No worries! Simply head here and click once on the Following button.

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1 hour ago

Considering Renting Out Your Holiday Home?

Bachcare

Hey Neighbours
Are you thinking about renting out your holiday home, or want better results from your short-term rental?

As part of the Neighbourly community, Bachcare is offering you a FREE short-term rental appraisal to help discover your property’s earning potential.

With over 20 years of experience, Bachcare supports more than 1,500 homeowners nationwide with 24/7 guest management, local on-the-ground support, and professional cleaning services. We make hosting effortless while maximising your income.

Feel free to reach out to us if you want to find out more!

The Bachcare Team
Find out more

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1 day ago

Some Choice News!

Kia pai from Sharing the Good Stuff

DOC is rolling out a new tool to help figure out what to tackle first when it comes to protecting our threatened species and the things putting them at risk.

Why does this matter? As Nikki Macdonald from The Post points out, we’re a country with around 4,400 threatened species. With limited time and funding, conservation has always meant making tough calls about what gets attention first.

For the first time, DOC has put real numbers around what it would take to do everything needed to properly safeguard our unique natural environment. The new BioInvest tool shows the scale of the challenge: 310,177 actions across 28,007 sites.

Now that we can see the full picture, it brings the big question into focus: how much do we, as Kiwis, truly value protecting nature — and what are we prepared to invest to make it happen?

We hope this brings a smile!

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