What can I do to shop safely?
Dear concerned citizen,
It’s important that we all try and shop safely as we unite against COVID-19.
Here’s a few things we should all now do, that will help slow the spread of the virus:
• send one person from your household to do the whole shop
• be aware that stores will limit numbers to help you keep 2 metres away from others
• be kind to essential workers, and others you’re sharing the shop with
• come with a list so you can get in and out as quickly as possible
• only touch what you want to buy
• if you like, take a soapy towel in a small container to wipe down trolley or basket handles etc
• keep 2 metres away from others, including staff. They need to keep safe too!
• use payWave if you can, not cash
• bag groceries away from others if you can
• take out produce when you get home, and wash first in soapy water to protect against the virus, then rinse to remove any soap residue wipe down packaged goods with a soapy clean towel, then dry
• wash your hands before and after you shop.
Can I bring people in my household with me to buy essential supplies?
You should dedicate one person per household to be the shopper. This is the safest way to get essential supplies, as it reduces the number of people who are out, and helps stop the virus from spreading.
Leaving online shopping to those who need it most
• If you are healthy, or aged under 70, you should go to the supermarket to do your shopping. This leaves online delivery slots free for those that need them most.
• If you’re a parent on your own with children or over 70, move to online shopping if available. This is important for the safety of your children and others – especially essential service providers.
• If that’s not possible, reach out to nearby friends, family or neighbours who can assist you with the shopping and get it to your doorstep. Your local community may also be able to assist, or you can contact your local store – some are putting special systems in place to help.
Thank you
If we all do our bit we’ll get through this. Thank you for working together and staying home. We can, and must stick with it.
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
Citizens Advice - real people, real support
In March, it is CAB Awareness Week! This is when we put a spotlight on the CAB to celebrate our mahi and highlight to the community the support and services we offer.
This year’s theme is ‘Tūturu te tangata, tūturu te tautoko – real people, real support. It reflects the fact that the CAB is a place where people can get help from a real person who will assist them with the questions, issues or challenges they are facing.
We are able to offer this person-to-person assistance because of our trained volunteers working out of our office here in New Plymouth. Our volunteers are the people who deliver our service of information and advice to the public. They volunteer for the CAB because they want to support and empower people and make a difference in people’s lives.
If you need support and don’t know who to ask, or if you would like to give back to the community through volunteering with an organisation whose mahi assists people individually and also benefits the wider community, CAB could be the place for you.
You can contact us by calling 06 758 9542 (or free phone 0800 367 222), by dropping in to see us at 32 Leach Street (no appointment needed), or by contacting us via the CAB website at cab.org.nz.
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