
Scams in New Plymouth
Taranaki Police are reminding people to be vigilant and for families to warn elderly relatives to be on guard for scam phone calls, after two recent incidents resulting in large financial losses.
In New Plymouth within the past month, two instances have been reported where scammers have called elderly residents posing as staff from legitimate large businesses operating in New Zealand.
On both occasions, the scammer kept the victims on the phone for long periods of time and gained access to their bank accounts.
One victim lost almost $24,000, while the other lost more than $350,000.
Detective Jason Wright of the Taranaki CIB says these losses are gutting to the elderly victims and their loved ones.
“Especially at this time of year where many people are already feeling financial pressure, these are devastating losses.
“We hope sharing their story will help put others on guard for this insidious activity where scammers are preying on older people.”
Police urge people to have conversations with vulnerable or elderly family members, to help ensure they are aware of the tactics often used by scammers and don’t become victims of this offending.
“We know those from older generations are typically a little less tech-savvy and generally more trusting, which is exactly what scammers rely on.”
Police have the following advice:
📞 If someone calls you claiming to be from a company, hang up the phone and call the company back via their publicly listed phone number.
📞 If you think you are being scammed just hang up immediately – you’re not going to offend anyone.
💻 One click is all it takes for these offenders to have access to your information.
🖥️ If you have unfortunately opened a link that has installed remote access to your computer, make sure the device is shut down, or disconnected from the internet and seek assistance to ensure it is safely removed.
⚠️ If a warning screen appears on your computer when trying to log into your bank website, turn your computer off and call your bank.
Anyone who believes they have been the victim of a scam should notify their bank immediately, and make a report to Police through our 105 service.


Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you. Ask away!
Andrew is here live on Wednesday from 9.30am, go ahead, and add your question below now ⇩


From Antarctica to the Outback
For Rodnie and Bryan, retirement at Ryman’s Edmund Hillary Village is all about seizing every opportunity to explore. From trekking through Nepal and enduring the cold in Antarctica to immersing themselves in Aboriginal culture in the Australian Outback, their epic retirement proves that age is no barrier to discovery. Just as Sir Edmund Hillary pushed the limits of exploration, residents of his namesake village continue to chart their own extraordinary journeys.
“We’ll keep travelling for as long as we can,” says Rodnie.
Click read more for the full story.


Poll: Would you use a pet cemetery?
Dave Stephens has created a pet cemetery on his land.
The 10-acre site in Albany, Auckland, features graves nestled among beautifully manicured gardens and unique art pieces, offering a serene space where visitors can pay their respects in their own way.
Is a local pet cemetery something you think you would use? Share your thoughts below.

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31.2% Yes
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67.3% No
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1.5% Other - I'll share below