NZ Post & Courier Post ripping off customers
Just wrote to the ODT to create an awareness and hold to account those at the NZ Post & Courier Post responsible for repeatedly ripping us off:
ODT article submitted today 22.03.2022
I was expecting delivery of a $800 package and paid $40 for the sender to obtain a signature upon delivery service. This was out of concern for repeated delivery failures by NZ post and NZ post delivering my packages at the wrong address 4 time in a row.
I would receive an email alert on the expected day thru the delivery updates alerts I activated and receive an alert that the package was delivered. When I check my mailbox within minutes, there would be no package waiting for me. I lodged a complaint immediately and only received one of those packages after the courier rectified the delivery the next day but still maintained it was delivered to the correct address. This happened as recently as last week the 15th of March where I was waiting at home for deliver and received the email alert the package that was delivered at 2.48pm. I checked the mailbox and there was nothing. I lodged a complaint immediately and the next morning it arrived.
I was expecting delivery of a $800 package and paid $40 for the sender to obtain a signature upon delivery service to avoid the incompetence received. I waited and again, only received the email alert that the package has arrived. I ran to the mailbox and found the 36cmX27cm box left at the door exposed to the rainy weather that morning, an $800 electronic device just left in the rain with clear instructions to obtain signature.! I was livid and lodged another complaint to NZ post immediately demanding a refund of the $40 I paid for obtaining the signature upon arrival.
Today I received the response from Service Delivery Manager for Dunedin & Surrounding Area Michelle Finigan stating:
Quote: “I wanted to update you on the investigation that I have been looking into regarding your item that was left under ATL. I have been informed that at the time of delivery there was no one hm to sign for this item.
You do have an authority to leave on your address in our system, which is why it was left without obtaining a signature. If you would no longer like the ATL you are able to go to our website and authorize this to be taken off our system.
I have spoken with the driver to ensure for any future deliveries the ATL is followed correctly which is item to be left at back door." unquote
My Rebuttal:
Firstly, the driver is blatantly lying about nobody being home. Of course, I was home since I paid $40 for the service to sign for it upon arrival! and now I am called a liar by the incompetent driver as well. This is just getting worse!
Today I received another "signature required" $90 package that was delivered without obtaining a signature. It was just left in the open view at the sliding door in full view of the sidewalk as the $800 package was left. Complaint lodged again.
In their response to serious complaint such as this NZ Post appears to adopt the attitude that the driver made no error despite evidence provided by the customer & witnesses that contradicts this. No refund for the undelivered service is mentioned despite customer demands for refund they are fully entitled to. This must stop immediately. If you had similar experiences as this, please notify ODT so that we as paying customers can hold these businesses to account. They are ripping off their customers daily.
A reminder this hunting season
As thousands of hunters are making their plans for autumn – the Roar – recreational firearms groups are urging hunters to always be 100% sure of their targets.
Te Tari Pureke - Firearms Safety Authority NZ, which chairs the Recreational Firearms Users Group, has begun a public information campaign reminding hunters everywhere of Rule #4 of the Firearms Safety Code: to identify their target beyond all doubt.
Director Communities and Corporate, Mike McIlraith, says there is an estimated 50,000-60,000 New Zealanders involved in big game animal hunting each year, and the Roar is the key event for many hunters each year.
“The Roar is a fantastic time of year for hunters to get out into the hills after a trophy animal but hunting safely and making sure everyone gets home in one piece, still must be the most important goal of every trip,” says Mike McIlraith.
“The consequences of not fully identifying your target beyond all doubt can be catastrophic. Our message to hunters is a really simple one: If you are not sure, then don’t shoot.”
Mike McIlraith says while hunting fatalities are thankfully rare, research has shown that misidentification of the target is the largest firearms related risk to New Zealand deer hunters, and 80% of the time this involves members of the same hunting group.
The Authority says hunters should not feel pressured to take a shot: “Instead, hunters should take the time to analyse their target, wait and see if it is a hind or stag, how old is the animal, how many points does its antlers have? Identifying your target means never firing at sound, shape, colour or movement alone.”
Mike McIlraith says good hunters will slow down, and run through some simple mental checks:
- Can I see the whole animal, or could this be another hunter?
- Where are my hunting companions – could this be them or someone else?
- How much of the animal can you see, if it is a hind or stag, how old is the animal, how - many points does its antlers have?
“Taking a little extra time to identify your target and check the firing zone is the key to safer hunting. No meat or no trophy is better than no mate,” he says.
Poll: Does a savoury scone require cheese on top, or folded inside?
Help settle the great kiwi debate ... cheese on top, or folded inside?
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76.4% Inside!
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23.6% On top!
Don't overthink this riddle...
I have a silver sole
but no feet,
I make my living by bringing the heat.
What am I?
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